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Ty Dutchess
Ty Dutchess at Nissan of Cookeville

Ty Dutchess

Service Advisor

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Ty Dutchess

November 05, 2026

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Employee Rating

Ty was really nice and informative about my car and services. Everyone else was also super helpful and kind. More

by Lexxi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2026

Nissan of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2026

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Employee Rating

Justin at cookeville tn Nissan was a pleasure to work with no pressure at all. Sale manager and finance manager was also great to work with Highly recommend More

by rwatkins2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Justin Bowman, Layne Boyce

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Nov 05, 2026

Nissan of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cookeville to have earned it. If you have any further questions, please don't hesitate to reach out!

November 02, 2026

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Outstanding, fast, complete and quick! Ty was incredible. First oil change in my new car. More

by Gbruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2026

Nissan of Cookeville responded

Hello, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

October 17, 2026

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Employee Rating

Dealership needs better and honest service advisors. Experienced multiple difficulties with services advisors such as receiving “brush off” and attempting upsells. Service manager however is professiona More

by jcrawford0283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin White, Hollie Crabtree

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Oct 19, 2026

Nissan of Cookeville responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 534-2633 to share more details about your visit so we can make things right.

October 15, 2026

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Employee Rating

Great service. Everything was handled quickly. My family and I were treated well. Thank you More

by Christine.Asberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White, Hollie Crabtree, Austin Hughes, Layne Boyce

Print
Oct 21, 2026

Nissan of Cookeville responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your family had a great experience with our service. Our team works hard to ensure quick and friendly service, and it's rewarding to know we succeeded. We look forward to serving you again!

October 06, 2026

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Employee Rating

I was well satisfied with my service call everyone was courteous and the job was done quickly thank you Nissan More

by rggarrett1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White

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Oct 08, 2026

Nissan of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 05, 2026

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Employee Rating

ty was an excellent help he went And explained things to me and made sure i got what i needed More

by cynthiahooker68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 07, 2026

Nissan of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2026

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Employee Rating

Excellent service, friendly staff, smooth buying experience, knowledgeable team, and outstanding customer care throughout the whole experience More

by adavis2807
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Boles, Robbie Johnson, Austin White, Hollie Crabtree, Austin Hughes

Print
Jun 04, 2026

Nissan of Cookeville responded

Thank you so much for your kind words! We are thrilled to hear that you had an excellent buying experience with our knowledgeable team and outstanding customer care. We strive to provide top-notch service and are grateful for your support. Come back and see us again soon!

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