"Autumn was fantastic, I recommend asking specifically for..."
Autumn was fantastic, I recommend asking specifically for her. We bought a new Tacoma and started out with her on the phone, then met her there and got everything done. At the time she was juggling another customer who asked for her too but we didn't mind, she was pretty quick. Overall she was quick, clear, and concise, not the typical "salesy" type that you always run into. Cool person to talk to as well. She was able to answer all of my questions and got us the car we wanted. She showed all the extra services and accessories and explained them in a way that didn't feel pressured but helped us understand the details.
Dylan was great too and he took care of us upon pickup of the vehicle.
"Steven took over for autumn and the transition was..."
Steven took over for autumn and the transition was seamless, the financing seemed to take forever and made the car buying experience as long and draining as I recall it being but everyone was pleasant.
"I traded in my 2020 Tacoma for a 2021. Autum was very..."
I traded in my 2020 Tacoma for a 2021. Autum was very professional and very nice! She gave me the best deal and didn’t try to push any prices or unnecessary deals. She is a great representation of Wilsonville Toyota.
"This is my second Prius I bought from Wilsonville Toyota...."
This is my second Prius I bought from Wilsonville Toyota. It was an absolute pleasure to work with Autumn Henderson-Brazie through the sales process, trade-in, completing the paperwork, and picking up my new car. Autumn is a great listener and was always available for additional questions. Autumn’s knowledge, follow-through, and taking care of all the details was quite impressive. I am very happy with the purchase of my new 2021 Prius and working with Autumn made my car buying experience enjoyable.
Other Employees Tagged:
"I've worked with Wilsonville Toyota for the last 6+ years..."
I've worked with Wilsonville Toyota for the last 6+ years and I keep going back because they try their best to make sure you're taken care of and if they happen to make a mistake, they own up and make it right. Autumn was the most recent sales-representative that took on my business and walked me through a trade-in and was very patient and helpful during the entire process and made the whole dealership experience less stressful for me. Had a follow-up issue later on and asked for her help and she didn't hesitate, had the issue resolved that day. Great customer service, very professional, and super friendly.
"The staff were very helpful and accommodating with a..."
The staff were very helpful and accommodating with a first time online car buyer. The delivery and paperwork went completely smoothly. The car was exactly what I expected.
"I enjoyed working with Autumn. She was pleasant. Did..."
I enjoyed working with Autumn. She was pleasant. Did not try to up sale me. Was quick with the paperwork. She also quoted a good price with no haggling.
"We have bought several cars from Wilsonville Toyota and..."
We have bought several cars from Wilsonville Toyota and like their customer service so much, we keep coming back and just got a new RAV4 Hybrid Limited. No pressure from them with a No Bull best price that often beats other dealers. As a retired accountant, I know a good deal and how to shop and compare. The service department is also A+ and often offers discounts on many services which are so reasonable we let them do it all - even though I have had auto maintenance training and used to do my own tune-ups, oil, tires and brakes.
"As good a new car buying experience as one could have!..."
As good a new car buying experience as one could have! Autumn was great in being sure that all of our questions were answered and that she had the right car for us. She let us think about the car overnight with no pressure at all. returned the next day and bought the car.
"Choose Wilsonville Toyota because of the pricing...."
Choose Wilsonville Toyota because of the pricing. Introduced to one salesperson who was nice and knowledgable about the car. Was then passed to a another salesperson Autumn was very good. I would say the only reason its not five start is because once the paperwork was signed I felt rushed to move on. I know the next sale is important but take care of the current sale. I would definitely refer anyone to Wilsonville Toyota