Aws-Jordan Al Khraisat | Page 22

Misleading, Pushy, Scummy Sales Tactics. Horrible Experience We have been customers of Royal Moore Subaru for several years, and were interested in maybe giving Toyota a shot, so we wanted to stay loyal to the R We have been customers of Royal Moore Subaru for several years, and were interested in maybe giving Toyota a shot, so we wanted to stay loyal to the Royal Moore family. BIG mistake. We had a nice experience with the internet sales team, received some quotes, and were asked to come in to get our trade in appraised and look at a new Highlander. The service (or lack thereof) was an absolute joke. It seemed like nobody wanted to sell us a car. There was no info given about the car, no niceties, just some bored salespeople with no accountability and no desire to make our experience enjoyable. We went through FOUR salespeople, each one appearing out of nowhere, with no introduction, and no insight into what their role was. When we finally got to talk numbers after an awkward test drive, we were quoted $150 more per month than the quote we had received from internet sales. Had we known this was the case, we wouldn't have even shown up. They proceeded to drop the price by $130/month and the sales manager chased us out to the parking lot at one last ditch (really first ditch) effort to get the sale. It was incredibly pushy, and overall a terrible experience. I would never recommend this dealership. Avoid at all costs. More

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AWS-Jordan Jordan was just what we needed to help us with our purchase. Out initial contact with another salesman was subpar and the communication was upsetting. Jordan was just what we needed to help us with our purchase. Out initial contact with another salesman was subpar and the communication was upsetting. Jordan made us feel welcomed answered all of our questions and made us feel like family and definitely makes us want to return and purchase future vehicles and would most definitely recommend that you ask for him to assist with your next vehicle purchase at Royal Moore Toyota. THANK YOU AWS-Jordan for making our experience GREAT! More

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New RAV4 I bought a new RAV4 from Aws Jordon it went really well with no pressure and hassle free I would recommend my family and friends to him if they are in I bought a new RAV4 from Aws Jordon it went really well with no pressure and hassle free I would recommend my family and friends to him if they are in the market for a new car. Nick More

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Best service ever! Jordan was our sales person, and he was amazing!!! Extremely patient and really wanted what was in our best interest! He by far is someone I would com Jordan was our sales person, and he was amazing!!! Extremely patient and really wanted what was in our best interest! He by far is someone I would come back to buy from!! Go check them out!!! They always give you honest feedback as well! More

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Excellent Service at Royal Moore Toyota Rick Murry, Service Manager is an Excellent Service Manager. He is always pay attention to his customers needs, good working relationships with his S Rick Murry, Service Manager is an Excellent Service Manager. He is always pay attention to his customers needs, good working relationships with his Service Adivisors and Auto Mechanics to make sure to provide very good customer's needs. I strongly believe that he is No.1 Toyota Service Manager in Portland/Vancouver Metropolitan area. Lisa is my personal Service Advisor and she always friendly and courteous. She always follow up with my services and my service needs are met. AWS is very pleasant man and he is very patient and customer oriented. I know he can assist with sale of the car. He is very experienced. Royal Moore is the best Dealership in Portland/Vancouver Metropolitan area. More

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Easiest process ever! Talk about not being jacked around! We felt respected, listened too, and all with no pressure to buy. Aws was soooo funny and friendly! He made sure w Talk about not being jacked around! We felt respected, listened too, and all with no pressure to buy. Aws was soooo funny and friendly! He made sure we got exactly what we were looking for. Ron worked his magic to get us the numbers that worked with our budget and Nate made sure our time was respected and got us through there so fast! Thank you so much Royal Moore!!! Happy Highlander Driver More

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So much easier than I expected I just bought a new toyota highlander and went thru the Costco auto program. I chose Royal Moore Toyota because they were an authorized Costco dealer I just bought a new toyota highlander and went thru the Costco auto program. I chose Royal Moore Toyota because they were an authorized Costco dealer. I worked with Aws Alkhraisat and he was so wonderful to work with. We drove several different cars, and I ended up buying something completely different than I thought I was going to when I got there, and am thankful he took the time to let me try until I found the right vehicle for me. Then I wanted a different color than they had in stock, so they even went out of their way to find that for me. Aws never tried to convince me, or talk me into anything. It was so nice. I highly recommend Aws at royal moore and the costo buying program. More

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Best customer service Walked into the dealership with questions and to get some ideas, got to meet with Aws, and by far he is one of the best salesmen I have ever met and p Walked into the dealership with questions and to get some ideas, got to meet with Aws, and by far he is one of the best salesmen I have ever met and provided me with all the information and was very knowledgeable in every aspect, I will definitely be coming back to him to by my car More

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Wonderful service Came into the dealership was made us feel welcomed from the moment we walked into the door, he provided the best service we could ever get anywhere. Came into the dealership was made us feel welcomed from the moment we walked into the door, he provided the best service we could ever get anywhere. We went home with a car we are absolutely in love with and an unforgettable experience. More

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Excellent ! Norgen was great at assisting me. He gave me many details towards the vehicle. I would definitely recommend him for all of you that come to Royal Moor Norgen was great at assisting me. He gave me many details towards the vehicle. I would definitely recommend him for all of you that come to Royal Moore Toyota. He made the process very easy and effective. More

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