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B.J. Falkowski
B.J. Falkowski | Page 2
Service Advisor
Motorworld Honda
150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702
82 Reviews
82 Reviews of B.J. Falkowski
February 12, 2021
BJ has been our service rep for over 10 years as we have been loyal Honda customers. I had a minor recall on my 2017 crv, came in a day earlier than my appt, but BJ took me in no problem. She is a great a been loyal Honda customers. I had a minor recall on my 2017 crv, came in a day earlier than my appt, but BJ took me in no problem. She is a great asset to Motorworld. More
by jjmirenzi
Other Employees Tagged: Bernice Brezinski
February 11, 2021
Melissa got me in at the last moment. She was knowledgeable, professional, friendly and listened to my concerns. Highly recommend Motorworld Honda Service!! Thank you! knowledgeable, professional, friendly and listened to my concerns. Highly recommend Motorworld Honda Service!! Thank you! More
by TimC
Other Employees Tagged: Joe Mudlock, Melissa Mychayliw , Katie Martin
January 13, 2021
It has been an absolute pleasure dealing with Motorworld Honda over the past decade. I highly recommend Bernice Brezinski, Dan Lanton, and the entire team. Honda over the past decade. I highly recommend Bernice Brezinski, Dan Lanton, and the entire team. More
by Kcroyalsfan180
Other Employees Tagged: Bernice Brezinski, Joe Mudlock, Melissa Mychayliw , Daniel Lanton, Katie Martin, Mandy (Finance Department) was also very friendly and professional. Made the paperwork easy.
January 05, 2021
Thomas was extremely helpful and knowledgeable. He answered all of our questions and made the process stress free. We are happy to work with him and will do so in the future! answered all of our questions and made the process stress free. We are happy to work with him and will do so in the future! More
by LizMoore
Other Employees Tagged: Thomas Pudimott
November 11, 2020
My wife was in a freak accident the night before my visit to MotorWorld, thankfully she was not injured, but her car was damaged and had to be towed.Everyone was wonderful to deal with from Rich Engelman as to MotorWorld, thankfully she was not injured, but her car was damaged and had to be towed.Everyone was wonderful to deal with from Rich Engelman as well as the management team. They bent over backwards to accommodate me and worked diligently to earn my business AGAIN. I traded in the damaged Honda Fit that was dropped off the evening before and I drove home in a brand new 2020 Honda HRV EX-L. I have purchased many many Honda vehicles from MotorWorld and will continue to do so in the future. Kudos to Bud Mackarey for the generous trade allowance too ! Well done MotorWorld Honda More
by mgriego76
Other Employees Tagged: Richard Engelman, Joe Mudlock , Daniel Lanton, Mandy
November 02, 2020
First of I must Tell you that Neil mccann is the most awesome sales person I have ever dealt with in my life. Im on my 5th time Honda lease and Neil goes above and beyond my expectations every time. He i awesome sales person I have ever dealt with in my life. Im on my 5th time Honda lease and Neil goes above and beyond my expectations every time. He is friendly. Professional, and takes the extra steps to make car buying or leasing a pleasant experience. He is a complete asset to your company! More
by Patty Jones
Other Employees Tagged: Neil McCann, Karissa Wagner
October 09, 2020
BJ WAS KNOWLEDGEABLE AND EXPLAINED WHAT MY FIRST YEARLY SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT MY WARRANTY ON MY LEASED CAR DIDN'T COVER OXIDATION. AND I WOULD BE CHARGED TO HAVE REPLACEMENT .I WAS WONDERING HOW LONG IT HAD BEEN SITTING AROUND THE IR LOT BEFORE I LEASED IT BUT I WAS TOLD EMPHATICALLY THAT IT WAS DUE TO OXIDATION . I THINK THAT HONDA CAR MAKERS SHOULD ADDRESS THAT PROBLEM WITH THE ROTORS AS I WAS ALSO TOLD THAT IT OCCURS MANY TIMES. More
by wANITA.ROACH
Other Employees Tagged: David DeStefano
September 13, 2020
We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service advisor was B.J.Falkowski, she certainly did an excellent job getting us back on the road in time to make our son;s party. I can't thank her enough. More
by j.buczko
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