Excellent service from Zach and his team at Napleton
Toyota in Brookfield. I’m always a satisfied customer
Toyota in Brookfield. I’m always a satisfied customer
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by ppagel
Service Price Transparency
Jan 10, 2026 -
Toyota of Brookfield responded
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
They were extremely helpful and quick.
I love to get my rav4 serviced with him and the dealership
I love to get my rav4 serviced with him and the dealership
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by vikram
Service Price Transparency
Dec 25, 2025 -
Toyota of Brookfield responded
Hello, we're glad to hear our Staff took such great care of you, Vikram! We hope we can continue to be of service to you down the road!
Went above and beyond to provide great customer service.
Made the process much easier for me.
Made the process much easier for me.
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by ellis.maurice
Service Price Transparency
Dec 04, 2025 -
Toyota of Brookfield responded
Hi Ellis, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Bri is THE most trust worthy person to work with - she
has found issues that needed or did not need to be done. I always contact Bri in advance to make sure I get to work with her, she is that amazing.
has found issues that needed or did not need to be done. I always contact Bri in advance to make sure I get to work with her, she is that amazing.
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by Jennifer
Service Price Transparency
Nov 14, 2025 -
Toyota of Brookfield responded
Hi, we're glad to hear our staff took such great care of you, Jennifer! We hope we can continue to be of service to you down the road!
Bri set up my oil change and other services and ensured
they were done in a timely manner as I had a schedule to keep that day. She communicated well and I was very happy with the service there.
they were done in a timely manner as I had a schedule to keep that day. She communicated well and I was very happy with the service there.
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by Tyler
Service Price Transparency
Sep 11, 2025 -
Toyota of Brookfield responded
Hello Tyler, we're glad to hear you found Bri to be so helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bri was my service manager.
She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service.
She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service.
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by Ron
Service Price Transparency
Sep 03, 2025 -
Toyota of Brookfield responded
Hi Ron, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Bri Braun was my service advisor .
She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck
She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck . Thanks Bri !
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by tsgoble1
Sep 03, 2025 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly staff.
Ease of making appointments. Services able to be completed during current appointment time.
Ease of making appointments. Services able to be completed during current appointment time.
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by nursecurtis
Service Price Transparency
Aug 01, 2025 -
Toyota of Brookfield responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.
As usual, my scheduled service was handled with courtesy,
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
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by billglowing
Service Price Transparency
Jul 25, 2025 -
Toyota of Brookfield responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bri has great customer service.
Looking forward to working with her again for all our future service needs.
Looking forward to working with her again for all our future service needs.
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by Markkowalski40
Service Price Transparency
Jul 22, 2025 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!