Barbara Martin
Barbara Martin at Curran Volkswagen

Barbara Martin | Page 49

Finance Manager

Curran Volkswagen

2785 Main St
Stratford, CT 06615

Contact Me
4.9
508 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

28 yrs, 4 mos

4.9

508 Reviews

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508 Reviews of Barbara Martin

June 15, 2021

Dealership Rating
Employee Rating

Eric Wanzie and Barbara Martin were amazing!! They made the entire process from beginning to driving away a great and painless experience. Highly recommend this dealership!! More

by Evie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Wanzie

June 11, 2021

Dealership Rating
Employee Rating

Amazing and so helpful. Barbra Martin helped me get into the car i wanted smoothly. The process when painless. Would recommend to all of my friends and family. More

by jaynemunson88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Parauka, Eric Wanzie

June 02, 2021

Dealership Rating
Employee Rating

My overall experience was very good. The process of purchasing my new Jetta was made effortlessly especially due to the help of Barbara Martin in finance Dept.The entire staff was very helpful and frie More

by JBETTS99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Wanzie , Wallas Smith

May 24, 2021

Dealership Rating
Employee Rating

Curran is THE BEST VW dealership in the area. We've explored other options but decided to come back to Curran as they as no pressure, honest and upfront with everything, and great people. We are extrem More

by gsmith21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Parauka , Christopher Dipallo

May 19, 2021

Dealership Rating
Employee Rating

Overall, this was an excellent sales experience. They stood by their word and professionally handled every aspect of the lease. Would definitely recommend this dealership without reservation. More

by KAKINGSLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Dipallo, Wallas Smith

May 10, 2021

Dealership Rating
Employee Rating

I have been a customer for two decades. I get fair and honest conversation, and good deals. The service department is excellent, too. VWs rock! More

by mjmarin291
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Parauka

April 18, 2021

Dealership Rating
Employee Rating

It was a pleasure going to Curran in Stratford. Chris is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The b More

by sreak2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Parauka, Eric Wanzie , Chris Curran Jr., Wallas Smith

April 16, 2021

Dealership Rating
Employee Rating

Great experience. Easy and very happy with car, price, and friendly staff. Sean even took the time to give me full tour of car features - which is rare when buying a used car. Nice! More

by Peter D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Parauka

Apr 17, 2021

Curran Volkswagen responded

Peter, We're so happy that you had a great experience with us! We are so happy to have Barbara and Sean as a part of our team, and we're glad to have you as a customer. Thank you! - R.M.

April 16, 2021

Dealership Rating
Employee Rating

This was by far the worst experience Ive ever had buying a car. The first time I went to the dealership, I found the car I wanted and was ready to pay cash, but just because BARBARA was not working I couldn More

by lorreine
Recommend Dealer
No

Other Employees Tagged: Sean Parauka

Apr 16, 2021

Curran Volkswagen responded

Hello Lorreine. Barbara, our finance manager, was off on the day that Lorreine purchased her vehicle. You must meet with a finance manager to complete paperwork before leaving with the vehicle. The day after Lorreine's purchase, Barbara reached out to her via phone to verify info on her credit application. During the phone call, Lorreine informed her that she was already outside the dealership waiting, even though her paperwork had not been processed yet and we had not called her informing the vehicle was ready. This was the first time she showed up after purchasing the vehicle. Barbara informed her during this call that she was going to call her back with the results of her credit application before the end of the day. After processing Lorreine's application, Barbara called her back and informed Lorreine of her options, and asked her to call us back with her decision so we could schedule pickup time and prepare her car. Lorreine was supposed to call us and tell us what her final decision was, however, the next morning, she showed up expecting to take the car immediately, without calling us with her decision, and without a bank check. During this interaction, we reminded her that we were waiting to hear from her regarding her decision and to schedule an appointment. We then scheduled a pickup time with her and asked her to return at that time with a bank check. After we scheduled the appointment, she arrived over an hour late to her appointment, which forced us to have to take the next customer picking up their vehicle, since we could not keep them waiting for that long. Our finance manager Barbara has been working at Curran Volkswagen for over 13 years because of her outstanding customer service. If you have any further questions, please do not hesitate to reach out to us at wecare@curranvw.net.

April 12, 2021

Dealership Rating
Employee Rating

Chris was great to work with and called you right back when I needed to talk with him. Barbara was great to work with as well. Would recommend Curran Volkswagen to friends. More

by ffd169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curran Jr.

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