Barry Burns | Page 28

I usually have a great service at this dealership but you’ve been working on my car since July 28 and still can’t figure out what’s wrong with it. I believe that the service reps assumed from my descript you’ve been working on my car since July 28 and still can’t figure out what’s wrong with it. I believe that the service reps assumed from my description of the problem that the problem was caused by a common factor and a proper diagnostic test was not performed… I’ve yet to see the report. Parts were bought and old parts replaced and problem was not fixed. Last time I was contacted was august 10 with an update. I called august 12….. still not finished…. When first “repairs” were done I had to remove jolly ranchers candy wrappers/trash from my car. The “loner” car smells of sweat and is dirty. And if I’m waiting in the waiting area I want someone to come talk to me if I’m about to spend $800 dollars in repairs…. I don’t want an email updating me. Proper Customer service is being taken for granted. Only positive comment I can say is Everybody has been nice. More

by MTOMBRELLO2 Verified Customer Verified Customer

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I think I already filled this out before. You guys provided great and speedy service You guys provided great and speedy service More

by crispinanj1 Verified Customer Verified Customer

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Feel I got quality service Everyone friendly and the time of service was reasonable ..I was totally satisfied and recommend the service department at Med Center Mazda time of service was reasonable ..I was totally satisfied and recommend the service department at Med Center Mazda More

by Plancontracting Verified Customer Verified Customer

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Had a great experience and customer service was excellent.. went over and beyond on my visit and was pleasantl and courteous excellent.. went over and beyond on my visit and was pleasantl and courteous More

by crenejackson1967 Verified Customer Verified Customer

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The service department is always super helpful and friendly. They always do a great job anytime I need to get my car serviced. friendly. They always do a great job anytime I need to get my car serviced. More

by GIGI7285 Verified Customer Verified Customer

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Excellent service………………. xxx xx xx xx xx xx xx xx xx xx xx xx xx xx. xxx xx xx xx xx xx xx xx xx xx xx xx xx xx. More

by JPARRISH45 Verified Customer Verified Customer

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I was so pleased with the service I got at Med Center Mazda. My battery was dying on me and Barry Burns not only got me in to check on the battery, but sent a video of the repairman professionally looki Mazda. My battery was dying on me and Barry Burns not only got me in to check on the battery, but sent a video of the repairman professionally looking over the entire car and pointing out all the things he inspected. No other repairs were necessary at this time. They were also able to do the fuel-pump recall service that was due, and now I'm safely driving again. My salesman, Fred Farmer, also took an interest in making sure all my needs were met. More

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Great customer service! They always remember me when I come in. Clean and friendly! My husband and I won't buy from anywhere else. They always remember me when I come in. Clean and friendly! My husband and I won't buy from anywhere else. More

by Alandry43 Verified Customer Verified Customer

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This is the best place to go for car maintenance. Staff is friendly and helpful! Staff is friendly and helpful! More

by slblair0 Verified Customer Verified Customer

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This is my first time using this facility for vehicle services. The employees were all courteous and the waiting area was nice with great snacks 😋 services. The employees were all courteous and the waiting area was nice with great snacks 😋 More

by williamsfronia Verified Customer Verified Customer

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