Barry Jensen | Page 39

Still waiting to hear back from them. I have had my truck in for previous recall work and it was a disaster. They told me I would get a call in a couple weeks so they could finish the reca I have had my truck in for previous recall work and it was a disaster. They told me I would get a call in a couple weeks so they could finish the recall work and haven’t heard nothing from them since. A friend of mine brought his truck in for the same work and it was done all in one day! I feel like these probate nice and all but really aren’t prepared for recall services. I have to drive 120 miles round trip and feel like they could care less about that. Maybe I should just buy local..... More

by gbuy4now Verified Customer Verified Customer

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Great Service I am fortunate to get my vehicle serviced when I go to Tenvoorde's. I only come home every 2 weeks and put a lot of miles on the vehicle driving back I am fortunate to get my vehicle serviced when I go to Tenvoorde's. I only come home every 2 weeks and put a lot of miles on the vehicle driving back and forth from North Dakota so when I need service on my vehicle, it's nice to be able get in without much trouble at all. More

by MAGGIE.MAE.PLANTE Verified Customer Verified Customer

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Billing was wrong I brought out 2017 Raptor in for radio work (warranty) plus new tires and an oil change. I was busy so my wife picked up. She ended up paying a higher I brought out 2017 Raptor in for radio work (warranty) plus new tires and an oil change. I was busy so my wife picked up. She ended up paying a higher bill than was quoted. I called and left a message, but did not get a return call. More

by rtopinka Verified Customer Verified Customer

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Really good Every time I go in for service they lose a valve stem cover on my tires I think i’m Going to start charging you for them Every time I go in for service they lose a valve stem cover on my tires I think i’m Going to start charging you for them More

by chips43 Verified Customer Verified Customer

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My personal experience I purchased a used 2014 for Focus and the experience was very easy! All were friendly and helpful..we had some anxiety coming in but left feeling we w I purchased a used 2014 for Focus and the experience was very easy! All were friendly and helpful..we had some anxiety coming in but left feeling we were treated well and are happy with our car...got good service, good warranty and good service after purchase..Tenvoorde replaced battery free of charge all was good...buying next car at Tenvoorde Ford More

by DOSOBRIEN Verified Customer Verified Customer

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Great service Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Thanks for the great years of service! More

by Juan234 Verified Customer Verified Customer

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Customer service Great customer service experience from Barry the service writer . Starting with the phone call prior to dropping off the vehicle for service by having Great customer service experience from Barry the service writer . Starting with the phone call prior to dropping off the vehicle for service by having the appointment set up and having a courtesy vehicle ready when I got there ,to notifying me what was happening with the truck and when it was done via text message More

by James Verified Customer Verified Customer

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First Class Customer Service! My recent visit to Tenvoorde Ford for service on our Expedition was a first class experience from start to finish. The communication throughout the pr My recent visit to Tenvoorde Ford for service on our Expedition was a first class experience from start to finish. The communication throughout the process kept me aware of what repairs were necessary and how long they would take. When our vehicle was ready for pick up and I asked about a credit that I believed existed on our account the service representative applied the discount without further discussion. I highly recommend Tenvoorde Ford and will be happy to return for future service! More

by Scott Bierscheid Verified Customer Verified Customer

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Great service from Barry! Barry was very helpful and always kept me in the loop about my service. He was able to get me in on short notice which gave me piece of mind for an up Barry was very helpful and always kept me in the loop about my service. He was able to get me in on short notice which gave me piece of mind for an upcoming trip! More

by rsiltman13 Verified Customer Verified Customer

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Recall and oil pan leak Good contact during the repair ensuring that I was kept up to date. The recall work was done properly the first time. They did a nice job. Good contact during the repair ensuring that I was kept up to date. The recall work was done properly the first time. They did a nice job. More

by AMKIPPLEY Verified Customer Verified Customer

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