Barry Jensen | Page 38

Always a pleasure Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be helpful he sure lets you know. I have spent alot of money at Tenvoorde this past yr and i cant say i have had a good experience with him More

by Tanyaleemaj Verified Customer Verified Customer

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Wind noise I have a recently purchased 2019 F-150 that has a severe wind noise from a quartered cross wind. This noise started after about 2000 miles once all pa I have a recently purchased 2019 F-150 that has a severe wind noise from a quartered cross wind. This noise started after about 2000 miles once all parts seem to settle in. Tenvoorde Service has worked hard and tried several different approaches to fixing this including installing a complete new door seal. Their work has been fairly successful with some fine tuning needed. This has all been done with great work by Barry Jensen, the Service writer and mechanic. I had a 2015 F150 that the wind noise could never be fixed. I darn near did not buy another one due to this problem. This is not the dealers Service Center's fault. It is a design flaw by Ford Motor which is unforgiveable with all their engineers and wind tunnels. This is the sixth F-150 I have purchased since the design change. THIS IS NOT A CRITICAL REVIEW OF TENVOORDE SERVICE BUT OF A FORD MOTOR DESIGN PROBLEM. More

by WCOLSON Verified Customer Verified Customer

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Oversold Called prior to coming in and spoke with a scheduler who asked a number of questions about our corporate safety recall notice. I requested a call back Called prior to coming in and spoke with a scheduler who asked a number of questions about our corporate safety recall notice. I requested a call back, but there was no response. After arrival we met with Barry, who has always been very helpful and efficient. Barry had no indication we had asked for him to call back and furthermore none of the updates we gave the scheduler were in Barry's computer. Over a two week wait to replace several steering bolts????????? Humbug! A RAV4 is in our near future. More

by Edwardbroom2 Verified Customer Verified Customer

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Barry is amazing!! Barry is always happy and willing to help! Definitely recommend him and Tenvoorde Ford. They also have great specials that I definitely utilize!! B Barry is always happy and willing to help! Definitely recommend him and Tenvoorde Ford. They also have great specials that I definitely utilize!! Barry also texted me to communicate which is a nice feature while at work More

by angelaannfries Verified Customer Verified Customer

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Recalls and things to be enabled on my pick up This guy deserves to get a raise best service I have had through tenvoorde. All my other services there have been sub par but this guy is awsome. Ev This guy deserves to get a raise best service I have had through tenvoorde. All my other services there have been sub par but this guy is awsome. Everyone there should learn from him. I will come back there again as long as I can work with this guy. If he doesnt get a raise from this review there is management issues. More

by bryantjustin4 Verified Customer Verified Customer

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Great Customer Service Our service department experience throughout the past four years has been excellent. We recommend Tenvoorde for all your service needs, and for your n Our service department experience throughout the past four years has been excellent. We recommend Tenvoorde for all your service needs, and for your next vehicle purchase. More

by jaymesav Verified Customer Verified Customer

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great customer service I had an issue with my vehicle and Ron Barnstner from sales worked with Barry Jensen from service to completely fix my problem at a reasonable price. I had an issue with my vehicle and Ron Barnstner from sales worked with Barry Jensen from service to completely fix my problem at a reasonable price. Very great service from both. More

by jdemorett Verified Customer Verified Customer

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I always request Barry because i think hes great with people I love working with Barry at time of service for my car. Hes awesome with customers. If he dont have the answer for your question(which is very rare t I love working with Barry at time of service for my car. Hes awesome with customers. If he dont have the answer for your question(which is very rare that he doesnt) he makes sure he finds the answer. Everyone there seems very very pleasant i just choose to go with Barry because he knows me and my car. Tenvoorde has a very valueble employee. More

by Tanyaleemaj Verified Customer Verified Customer

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Ford Service Great service and fast. The service was done timely. There were no issues when the work was done. They talked to you about the work they did. Great service and fast. The service was done timely. There were no issues when the work was done. They talked to you about the work they did. More

by DSCROWLEY Verified Customer Verified Customer

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great customer service They were very great and worked very hard to get my problem fixed. Barry worked with me to get one of very few problems I had with this car fixed. They were very great and worked very hard to get my problem fixed. Barry worked with me to get one of very few problems I had with this car fixed. Barry A Jensen was very nice. More

by jdemorett Verified Customer Verified Customer

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