Barry Leake | Page 2

Lou Sobh Honda responded

Thank you for the great feedback! We’re happy to hear our team gave you the peace of mind you were looking for. We appreciate you trusting Lou Sobh Honda with your vehicle and look forward to seeing you again!

Lou Sobh Honda responded

We appreciate the kind words! It’s great to know Barry and our team made your visit a positive one. Thank you for choosing Lou Sobh Honda, and we’ll be happy to have you back anytime!

Lou Sobh Honda responded

Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the benefits associated with your Honda Certified vehicle. While Honda Certified vehicles do include valuable warranty coverage and other benefits, not all Honda Certified vehicles come with two complimentary oil changes. We are sorry if this was communicated incorrectly during the sales process, and we understand your frustration if your expectations were set differently. We appreciate you bringing this concern to our attention, as it gives us the opportunity to review the information being provided to our customers and ensure our teams are communicating accurately and consistently. If you would like to discuss your specific vehicle and the benefits included with your certification program, we would be happy to review them with you and answer any questions you may have. Thank you for your business, and again, we apologize for any misunderstanding.

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear you're enjoying your CR-V and that Barry made your experience such a positive one. Congratulations on your vehicle, and thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for such a thoughtful review! We're honored to hear your experience with Lou Sobh Honda has stood out in such a positive way. It's great to know the little details, along with the service provided by Barry, Rashed, and the rest of our team, made a difference. We truly appreciate your support and look forward to continuing to take care of you and your vehicle!

Lou Sobh Honda responded

Thank you for such an incredible compliment! It means a great deal coming from someone with your background in customer satisfaction. We'll be sure to share your kind words with Barry and the rest of our team. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review, Trent! We're glad Barry Leake and our team continue to provide helpful, knowledgeable service whenever you visit. We appreciate your trust in Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear Barry provided exceptional customer service and made your visit such a positive experience. We appreciate your support and look forward to serving you again!

Lou Sobh Honda responded

Thank you for your continued support of Lou Sobh Honda! We're thrilled to hear our team consistently provides knowledgeable and prompt service. We truly appreciate your trust and look forward to serving you again!

Lou Sobh Honda responded

Thank you for your kind review! We're thrilled to hear you consistently receive excellent service, friendly care, and great communication from Barry and our team. We truly appreciate your trust and look forward to serving you again!