Barry Leake
Barry Leake at Lou Sobh Honda

Barry Leake

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Barry Leake

April 20, 2026

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Employee Rating

As someone who works seven days a week, the idea of sitting in a dealership for hours honestly felt impossible. I was expecting a headache, delays, and constant back-and-forth… but what I got instead w More

by tracietmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr

April 20, 2026

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Employee Rating

I've always received good service from my advisors and the work done to my vehicles More

by ajackson7141
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

April 12, 2026

Dealership Rating
Employee Rating

Heather and her service team do a great job. I thought I needed a battery and they tested mine and sent me on my way. I appreciate that they didn't sell me a part I don't need. More

by David
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Apr 16, 2026

Lou Sobh Honda responded

Thank you for your kind feedback! We’re glad to hear Heather and the team provided an honest and helpful experience. Doing what’s right for our customers is always our priority, and we appreciate you recognizing that. Thank you for trusting Lou Sobh Honda with your service needs!

April 09, 2026

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Had appointment for a few recalls that I had to come back a second day to resolve as a part was not available the first day. Barry kept in contact with me via phone to notify me when the part was at the Deal More

by kobjordan2345
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Apr 16, 2026

Lou Sobh Honda responded

Thank you for your detailed review! We appreciate your patience with the return visit and are glad Barry kept you informed every step of the way. Providing clear communication and making the process as convenient as possible is very important to us. Thank you for choosing Lou Sobh Honda!

March 26, 2026

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Employee Rating

Very professional. Super helpful. Timely service. Will be back. Addressed all concerns. No waiting for service. More

by Catherine.Boothe
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear your experience was professional, helpful, and efficient. It’s great to know all your concerns were addressed and that you didn’t have to wait. We truly appreciate your support and look forward to seeing you again. Thank you for choosing Lou Sobh Honda!

March 25, 2026

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Employee Rating

Barry is always helpful and brings me up to date on any service that I need More

by Robertdevine42
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Barry is always helpful and keeps you informed on your vehicle’s service needs. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

March 17, 2026

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I just bought my car a few months ago so this is my first experience with the service department. The advisor was nice and helpful but the experience overall has been annoying. Two hours for an oil change an More

by Jacrowe8231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2026

Lou Sobh Honda responded

Dear Jacrowe8231, Thank you for sharing your feedback. I am truly sorry to hear that your first experience with our service department was so disappointing. This is certainly not the level of quality or professionalism we strive for, especially regarding the workmanship on your vehicle's sensing equipment cover and the "Express" service time. I also apologize for the delay in returning your call regarding the thumping noise you've noticed. I would like to make this right immediately. I have already left a message on the phone number we have on file to discuss a solution and schedule a priority inspection for your Honda. Please feel free to return my call at 678-679-7286 or email me directly at hcullen@lousobhhonda.com so I can personally oversee the resolution of these issues. Sincerely, Heather Cullen Service Manager

March 14, 2026

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Employee Rating

Customer service rep, Barry was extremely attentive and very knowledgeable. Work was completely in a timely manner. Information on recomendation for future servicing was thoroughly explaned. More

by Karen.mcloughlin54
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Mar 17, 2026

Lou Sobh Honda responded

Thank you for the great review, Karen! We’re glad to hear Barry provided attentive and knowledgeable service and kept everything running in a timely manner. It’s great to know he was able to clearly explain recommendations for future service as well. We appreciate you choosing Lou Sobh Honda!

March 10, 2026

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Employee Rating

I have been using Lou Saab for my service work for years. I really appreciate their professionalism and attention to my concerns. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for your continued trust and loyalty! We’re so glad to hear our team has consistently provided professional service and taken great care of your concerns over the years. We truly appreciate you choosing Lou Sobh Honda and look forward to seeing you again next time!

February 27, 2026

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Employee Rating

Barry was very helpful and friendly and explained everything to me thoroughly. He answered all of my questions and provided great service. More

by shshakin
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Barry was helpful, friendly, and took the time to thoroughly explain everything and answer your questions. We appreciate you choosing Lou Sobh Honda and look forward to assisting you again in the future!

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