Barry Leake | Page 3

Lou Sobh Honda responded

Thank you for your review! We're happy we could take care of your tire concern and help get you safely back on the road. We appreciate your trust and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your review! We're happy to hear you consistently have a good experience with us. We appreciate you mentioning the GPS concern and hope we have the opportunity to assist you with it during a future visit.

Lou Sobh Honda responded

Thank you for your wonderful review! We're happy to hear Barry quickly identified the issue and helped get everything resolved. We appreciate your kind words and look forward to serving you again!

Lou Sobh Honda responded

Thank you for the amazing review! We're thrilled Barry took such great care of you and made everything smooth from start to finish. We'll be sure to pass along your kind words. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit left you feeling uncertain about the recommendations provided for your vehicle. We understand that vehicle maintenance and repair decisions can be overwhelming, especially when balancing the needs of the vehicle with personal financial considerations. Our goal is always to provide clear explanations, help our customers understand the condition of their vehicles, and work together to prioritize recommendations in a way that fits their situation. We regret that we did not meet those expectations during your visit. Your feedback is valuable and will be shared with our team as we continue to improve how we communicate service recommendations and vehicle needs. If you would be willing, we would appreciate the opportunity to discuss your experience further and answer any remaining questions you may have. Please feel free to contact me directly at your convenience. Sincerely, David Wikle Service Director

Lou Sobh Honda responded

Thank you for your feedback! We're so glad Barry provided caring service and helped you make informed decisions about your vehicle at Lou Sobh Honda. We appreciate your support and will be sure to share your kind words with him!

Lou Sobh Honda responded

Thank you, Connie! It means a lot that you made the two-hour drive to visit us. We're so glad Barry kept you informed and took great care of both you and your vehicle. We truly appreciate your trust in Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your feedback! We're glad Barry made your visit feel welcoming and personal. We're also happy you enjoyed our clean and comfortable waiting area. Thank you for being part of the Lou Sobh Honda family!

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear Barry's honesty and attention to your vehicle's needs made such a positive impression. Welcome to the Lou Sobh Honda family, and thank you for trusting us with your service needs!

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear you enjoyed our professional and timely service, as well as the Cafe Latte and comfortable atmosphere. We appreciate you choosing Lou Sobh Honda!