Barry London | Page 95

My wife and I bought a 2008 C class from Barry London several years ago. When we began looking to upgrade, Barry was our first stop. We were not disappointed. Barry has a wonderful sense of humor and rea several years ago. When we began looking to upgrade, Barry was our first stop. We were not disappointed. Barry has a wonderful sense of humor and really made the whole experience of buying a 2012 E class a real treat. We got a good price as the car was lightly used. We got the best of both worlds as our purchase while used, had only 5,600 miles on it. We got the "used car" 100,000 mile warranty while buying a lightly used car that was practically brand new. I would highly recommend to the readers of this review that you go and talk to Barry London when purchasing a vehicle from Mercedes Benz of Hagerstown and to do so before going anywhere else to purchase a vehicle, new or used. I would also like to compliment Service Advisor Adam. When I brought in my "old" Mercedes for routine service, I got Adam as my advisor. Adam put me in a new E class loaner vehicle and kindly showed me how to adjust everything to my needs and liking. I was so impressed with how Adam treated me that I raved about the service to my wife, pricipal driver of our Mercedes. Adam made me feel valued and special as a customer. I cannot describe well enough the treatment that I recieved after Adam introduced himself. I want Adam as my Service Advisor when ever our Mercedes comes to visit for service. To conclude, businesses today look for long term relationships with their customers. Both Barry and Adam have accomplished this with my wife and I. I do not know the hours these men work or how much money they make, but they cannot be paid well enough for their customer service efforts. If any reader of this review has control over how much money these two gentlemen earn , please pay them more. It will be monies well invested. More

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Barron is a great salesman with a wonderful attitude. It's because of that reason and his knowledge of the car, that sold me. Thanks It's because of that reason and his knowledge of the car, that sold me. Thanks More

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I bought my new 2012 E350 to replace a 2009 ML320 because of issues with the ML320. I love the car and the dealership worked very hard to insure that my husband and I were happy with the purchase. They und of issues with the ML320. I love the car and the dealership worked very hard to insure that my husband and I were happy with the purchase. They understood our dilema and were understanding and made us feel comfortable. The car is just a dream and Barry London, Rob Buchanan, and Marty Gillions were very patient and helpful during the process. Barry London took time to explain all the features of my new car and was available whenever I needed him. He was professional, energetic, and knowledable. Thank you Mercedes Benz of Hagerstown! Debbie Bennett, Charles Town, WV More

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My wife and I are VERY pleased to own such a fine vehicle (2010 ML350). A BIG Thank-you to Barry London for taking the time explaining the vehicle during our test drive. His friendliness and custome (2010 ML350). A BIG Thank-you to Barry London for taking the time explaining the vehicle during our test drive. His friendliness and customer interest is what sold us on the vehicle and the dealership. We have our sights on a C300 in a year or so. You'll be seeing us again, I am sure. Thanks again. More

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Buying a used car from this dealership was by far one of the best car buying experiences I have ever had in over 36 years of buying cars...new or used. I bought a used 2011 Ford Fusion. Barry and Rob were the best car buying experiences I have ever had in over 36 years of buying cars...new or used. I bought a used 2011 Ford Fusion. Barry and Rob were extremely friendly and helpful. There was never any pressure, which is important to me. I had been looking on line and at other dealerships for a couple of weeks. Additionally, on the day I purchased the car from Barry, I had spent almost six hours test driving and talking with sales people at several dealerships. My son-in-law, who had previously purchased a car from Barry, recommended checking their website to see what they had. I found a car that was close to the price I could afford, so we called and spoke with Barry and subsequently went to check it out. We were greeted immediately by Rob, since Barry was with another customer who had gotten there before us. The car we spoke with Barry about was parked up front and waiting for me to test drive. After the test drive I inquired about other cars in my price range and Rob suggested the Fusion. It looked and drove like it was brand new...and the price was even less than the other car. Barry and Rob made me feel like I was one of their best customers during the whole deal. One would have thought I bought a top-of-the-line Mercedes Benz. They gave me a very competitive interest rate and Austin went through the loan paperwork quickly and thoroughly. Everything was just as they had explained from the beginning...no surprises. I definitely recommend Mercedes Benz of Hagarstown. The next time I need a car, I'll start with them. More

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By far, this is the best car buying experience I've ever had! I couldn't have been more impressed with Barry London! He made me feel very comfortable. He was very knowledgeable about the three vehicles t had! I couldn't have been more impressed with Barry London! He made me feel very comfortable. He was very knowledgeable about the three vehicles that I was interested in test driving. Barry and Rob Buchanan treated me with respect and kindness throughout the whole process. I rated the pricing of the new car and the trade in offer given to me for my 2007 Highlander as good since I considered both of them to be satisfactory. More

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This is the best experience I have ever had buying a vehicle. Barry London went above and beyond. I couldn't have asked for more. vehicle. Barry London went above and beyond. I couldn't have asked for more. More

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We have been working with Barry London for over a year waiting to close on some investment property. He was extremely patient and would check in with us on a regualr basis until we finally were ready to waiting to close on some investment property. He was extremely patient and would check in with us on a regualr basis until we finally were ready to buy. His professionalism was outstanding and he was very knowledgable when we finally sat down to order a new ML 350. After a few minutes in discussions we decided to lease after some very helful insights from Barry. We also fell head over heels for a black one on the showroom floor and moved foward with the negotiations. There was a slight miscalculation on the lease cost to our favor and the GM stepped in to make us whole and honored the less than profitable deal from the dealships perspective. We were shocked and extremely happy yo sign the papers and close the deal. We have purchased our first MB and after driving it and the experience with Hagerstown MB I will be a raging fan for a long time. More

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We were in need of a vehicle and wanted to see what was available in the way of used Mercedes Benz product. We were greeted at the door by Rob Buchanan and we outlined what we were looking for. They disc available in the way of used Mercedes Benz product. We were greeted at the door by Rob Buchanan and we outlined what we were looking for. They discussed the vehicles available, brought them up to us and we took test drives. We were extremely pleased with one of the choices, negotiated and offer and are now the owners of a C300. The experience was delightful and I would recommend this dealership to anyone interested in purchasing a Mercedes. More

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Barry and Rob were very professional in this auto buying process, My wife and I were not pressured to make a deal. The entire staff was very ambiable and professional. We were able to get the auto and deal process, My wife and I were not pressured to make a deal. The entire staff was very ambiable and professional. We were able to get the auto and deal that we wanted and we look forward to a lasting relationship with this dealership Jim and Chris Appell More

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