Marty Gillions

I've leased and purchased vehicles from Mercedes-Benz of Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and wor Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and worked to get the best deal for me. I've asked Rob Edmonds to be my salesperson again and again because of the time he took make it the best experience I could expect. More

Helpful 0

Report | Print

The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More

Helpful 0

Report | Print

We bumped into a problem at vehicle delivery; the delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investi delivered vehicle was not the one we ordered (different color and $3,000+ more in options). Rob, Justin Harbert, and others took charge to investigate. The result was a price adjustment for the delivered vehicle, acceptable to us, and we took delivery. This is one example of why we have been customers of MB of Hagerstown for more than 25 years. Thanks MB of Hagerstown. Mary and Gary Miller More

Helpful 0

Report | Print

Friendly and personable. Good people with to do business .Having been buying cars for about 30 years from Hagerstown Mercedes Benz . Good people with to do business .Having been buying cars for about 30 years from Hagerstown Mercedes Benz . More

Helpful 0

Report | Print

Having dealt with Mercedes of Hagerstown for many years I would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. More

Helpful 0

Report | Print

We have always been pleased with Barry in sales and the service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. More

Helpful 0

Report | Print

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping m remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride More

Helpful 0

Report | Print

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More

Helpful 0

Report | Print

My family and I have been loyal customers since 2005. Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but two of the reasons we’re Mercedes Benz of Hagerstown customers for life. More

Helpful 0

Report | Print

Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition I have an appointment to come back if I have any questions. Barry has been a pleasure to work with. He truly took a personal interest in making sure I was well informed and happy. He’s kept me informed of the status of my car since it was ordered from manufacture, shipping and delivery. Austin made the closing seamless. Everyone was very friendly and helpful. My wife and I have bought cars from them for over 30 years and it’s always been a pleasure. Alex in service has been great to work with when we need service. I wouldn’t go anywhere else and can’t recommend them highly enough. More

Helpful 0

Report | Print