Barry London

Excellent experience with Barry at Mercedes Benz of Hagerstown. He patiently explained all the details of the car. Good trade in on my car and very smooth closing. Definitely recommend this dealership. Hagerstown. He patiently explained all the details of the car. Good trade in on my car and very smooth closing. Definitely recommend this dealership. Ask for Barry!!! More

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I only buy my cars at Hagerstown Mercedes Benz! Over the years they have helped me find the most amazing vehicles and always closed the deal smoothly and with utmost professionalism. Barry and the Over the years they have helped me find the most amazing vehicles and always closed the deal smoothly and with utmost professionalism. Barry and the GLE Coupe were no exception! More

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A terrific dealership with a great team. We purchased a fantastic car at a very fair price. Thank you all at Hagerstown Mercedes!! We purchased a fantastic car at a very fair price. Thank you all at Hagerstown Mercedes!! More

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From first inquiry to closing and delivery of our new vehicle, in a word: OUTSTANDING. From Barry to Austin, thorough, expedient and zero sales pressure, at anytime. Truly trust Younger and their commitm vehicle, in a word: OUTSTANDING. From Barry to Austin, thorough, expedient and zero sales pressure, at anytime. Truly trust Younger and their commitment over 50 years, worthy of 5+ stars. Our go-to dealership and staff~! More

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Purchased used vehicle that was not properly inspected prior to sale. Oil pan leaking and no wheel weights on rims - found shortly after Purchase during PA state inspection. Dealership declined to assist prior to sale. Oil pan leaking and no wheel weights on rims - found shortly after Purchase during PA state inspection. Dealership declined to assist in repair cost. More

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This is my third vehicle from this dealership and the salesman they always do a great job treat you fairly and attend to every detail! salesman they always do a great job treat you fairly and attend to every detail! More

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Nicholas was attentive, informative and nothing short of professional. I choose to drive from Gettysburg to Mercedes Benz of Hagerstown because of their attention to me. professional. I choose to drive from Gettysburg to Mercedes Benz of Hagerstown because of their attention to me. More

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Driver was on time to pick up my car for service, rental they left me was top notch, they preformed a B service and had my car back the same day. Excellent work! they left me was top notch, they preformed a B service and had my car back the same day. Excellent work! More

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I don't often write reviews, but Mercedes-Benz of Hagerstown has earned every one of these five stars. When I purchased my vehicle, Sales Consultant Barry made the entire buying process profession Hagerstown has earned every one of these five stars. When I purchased my vehicle, Sales Consultant Barry made the entire buying process professional, honest, and enjoyable. Even more impressive was what happened after the sale. It's easy to provide good customer service when you're making a sale—it's how a dealership responds afterward that truly shows its character. I experienced a post-sale issue that my local Mercedes-Benz service department was unable to diagnose. Rather than leaving me to deal with it on my own, Barry and Service Liaison Lisa took ownership of the problem and went far above and beyond my expectations. They arranged for someone to drive a loaner vehicle over 65 miles to my home, picked up my vehicle, transported it back to their dealership, diagnosed the issue, completed the repair, and returned my vehicle to me. That level of commitment, communication, and customer care is incredibly rare today. At every step, Barry and Lisa kept me informed and made sure I was taken care of. They demonstrated that their commitment to their customers doesn't end when the paperwork is signed. If you're looking for a Mercedes-Benz dealership that genuinely stands behind its customers, I highly recommend Mercedes-Benz of Hagerstown. Barry in Sales and Lisa in Service exemplify what outstanding customer service should look like. They turned what could have been a frustrating experience into one that reinforced my confidence in both the dealership and the Mercedes-Benz brand. Thank you, Barry, Lisa, and everyone at Mercedes-Benz of Hagerstown for setting the standard for customer service. You've earned a customer who will gladly recommend your dealership to family and friends. More

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We had a great experience! Loved Barry! we will be back again! Thank you so much 😊 Loved Barry! we will be back again! Thank you so much 😊 More

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