Basel Abbas | Page 2

My recent experience with Avondale Mercedes in Grapevine was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the veh was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the vehicle purchase clearly, thoroughly, and patiently. And he delivered the kind of white glove service that made me feel as though I wasn’t simply another sale but a truly valued customer. I would highly recommend that you visit Mercedes Benz of Grapevine and ask for Basel if you should be in the market for a new luxury vehicle. More

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Very helpful and negotiated fairly Basal was professional and nice dealership was clean and well appointed and nice dealership was clean and well appointed More

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Received prompt communication and service from all levels within the sales department. The team was friendly and knowledgeable about the product. within the sales department. The team was friendly and knowledgeable about the product. More

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Excellent place for cars, Bassel Abbas and his team are superb, you won’t regret their advice superb, you won’t regret their advice More

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The dealership is so friendly and helpful always. Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience priceless! Thanks to your team!! More

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Very friendly and attentive staff. I didn't have to wait for anyone to notice I came in I was valued right from the start . I didn't have to wait for anyone to notice I came in I was valued right from the start . More

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Basel was great, we will for sure recommend him to anyone looking for enjoyable car purchasing experience. looking for enjoyable car purchasing experience. More

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Mr. Abbas was very polite and helpful. Great customer service experience. Will highly recommend him. service experience. Will highly recommend him. More

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Basel Abbas from Mercedes-Benz of Grapevine goes above and beyond to provide excellent customer service. When I arrived at the dealership, I was greeted with a warm welcome from the front desk person and and beyond to provide excellent customer service. When I arrived at the dealership, I was greeted with a warm welcome from the front desk person and my salesperson Basel Abbas. I had to wait for a few days for my Mercedes GLC 300 4matic coupe to arrive at the dealership, but it was worth the wait. When I picked up my vehicle, Basel spent a great deal of time with me to show me how everything works. Basel has made follow-up calls to see how things are going as well as to let me know that my plates are in and gave me the option to pick it up or have it sent via Fedex. This is my first Mercedes and so far I am extremely happy with my purchase. More

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Basel was very helpful and assisted us through the entire buying process. He worked hard to find us the exact vehicle we wanted and handled our sale with professionalism and great care. We would highly recom buying process. He worked hard to find us the exact vehicle we wanted and handled our sale with professionalism and great care. We would highly recommend Basel! Excellent knowledge and a great experience. More

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