Beatriz Jimenez
Beatriz Jimenez at Hollywood Chrysler Jeep
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Beatriz Jimenez

Customer Experience Coordinator

Hollywood Chrysler Jeep

2100 N State Road 7
Hollywood, FL 33021

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3.7
33 Reviews
3.7

33 Reviews

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33 Reviews of Beatriz Jimenez

March 12, 2024

Dealership Rating
Employee Rating

Great people and service! Highly recommend them Great prices, very friendly people, no high pressure tactics More

by Mike&Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ortiz, Evan Fleischman, Dreama Butcher , Dreama Butcher

Mar 12, 2024

Mike&Mary responded

Thanks for all your help!

December 03, 2023

Dealership Rating
Employee Rating

Last vehicle I’ll purchase from the dealership. Once you take someone’s money, from the GM down, it’s acceptable to treat customers poorly, change the story and threaten to lie about stealing a lo More

by jrubinton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Burba, I don’t see the name of the salesman who sold me the car. He’s from San Diego and had been with you for only a couple of weeks. I would rate him 1 star.

Dec 06, 2023

Hollywood Chrysler Jeep responded

"Jrubinton" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2023

Dealership Rating
Employee Rating

I recommend it, Although it has taken time to pay my payoff and I had problems More

by MILAGROSMORILLO90
Recommend Dealer
Yes

Other Employees Tagged: Miguel Ramirez , Lance Shetrompf

Jun 01, 2023

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 05, 2023

Dealership Rating
Employee Rating

Nice cars , easy and friendly staff thank you again we are very have with our new Wagoneer More

by Christopher.Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Vargas, Alan Slakman , Roni Dreszer, Louis Edmonson

May 05, 2023

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 23, 2023

Dealership Rating
Employee Rating

I am very happy and grateful for the attention you gave me in the purchase of my wonderful Chrysler Pacifica, thank you very much More

by PURICLAUDIO
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valeria Ricoy, Sergio Vera , Allan Anderson

Jan 24, 2023

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 07, 2023

Dealership Rating
Employee Rating

Bought a 2023 Wrangler. Great dealership and super easy to do business with! Thank you Mike and Samantha! More

by PN
Recommend Dealer
Yes

Other Employees Tagged: Valeria Ricoy , Michael Robinson, Samantha

November 25, 2022

Dealership Rating
Employee Rating

This dealership is the worst dealership I ever dealt with. I had to take my car to another Jeep dealership for them to tell me my back window has two cracks in it. and it still has not been fixed yet. a More

by bud.koceja28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Vargas, Alan Slakman, Valeria Ricoy, Mike Ortiz , Bill Garcia, Ulysses Hines, Rene Ruiz, Lance Shetrompf, Michael Sundack

Nov 25, 2022

Hollywood Chrysler Jeep responded

Thank you, Bud. Your feedback has been provided to the team and they will be following up with you directly to help you.

November 09, 2022

Dealership Rating
Employee Rating

Sales people are scammers. Looking only to make a deal. Not honest. “What do you think this is woolmart and can return a car.” I am extremely disappointed that I chose your dea More

by SHARIMOROCH
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Nov 09, 2022

Hollywood Chrysler Jeep responded

Thank you, Shari. Your feedback has been provided to the team and they will be following up with you directly to help you.

September 08, 2022

Dealership Rating
Employee Rating

I had a problem with my 2016 Jeep Wrangler where the ABS light and the Traction Control light would come on at the same time the Jeep applied the brakes on its own. I had had that same problem a year and a More

by SOVA966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Garcia

Sep 08, 2022

Hollywood Chrysler Jeep responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 09, 2022

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 09, 2022

SOVA966 responded

Bill knows who I am. I included Beatriz on my rating because I have contacted her as the "Customer Experience Coordinator" and she never responded. I was shamefully treated by Hollywood Jeep. An update: I drove the Wrangler another hour yesterday without any issues. Previously, this ABS/braking issue would occur every few miles of driving. Your tech missed an easy fix either because they are incompetent or were told to lie and say I needed the main computer. Either way your dealership is to be avoided at all costs. I have friends and family that really like my Jeep. They will never buy one at your dealer...I can guarantee that. BTW my two month old battery was dead when I picked up my Wrangler after only two weeks at your dealership.

August 21, 2022

Dealership Rating
Employee Rating

Best jeep dealer in south Florida! Outstanding sales team and managers! It was a great experience More

by Etawil0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Vargas , Tony Burba, Jake Marlin

Aug 22, 2022

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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