Richard Vargas

Outstanding costumer service,good explanation of the process price incentives very good overall sales manager process price incentives very good overall sales manager More

by diaz699797 Verified Customer Verified Customer

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The salesman was very knowledgeable about the car that I purchased. Everyone in the dealership was very nice and friendly. Overall, I feel as though I got up good deal on my lease and I would recommend the purchased. Everyone in the dealership was very nice and friendly. Overall, I feel as though I got up good deal on my lease and I would recommend the dealership to anybody. More

by attic Verified Customer Verified Customer

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The only problem with Ruel is he came across not understanding what a First Responder is. This came up when we were asking about purchase incentives. My wife and I are both disabled military veteran understanding what a First Responder is. This came up when we were asking about purchase incentives. My wife and I are both disabled military veterans as well as public servants. She was a police officer and I was a firefighter (30+ years). He tried to explain to us that we did not meet the definition of a First Responder. This was a bit insulting. If it wasn't for my wife to continue talking about our deal I would have left the dealership. Overall the purchasing process was relatively painless. More

by Jimmy4 Verified Customer Verified Customer

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The dealership was helpful and clear. Everything was explained well and the car is great. Everything was explained well and the car is great. More

by builderrific Verified Customer Verified Customer

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They gave me a good deal on my Toyota. They were willing to work with me on the price. They were willing to work with me on the price. More

by stefinflite Verified Customer Verified Customer

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The dealership was very straightforward and helpful. They were very good with the tutorial for the car. They were very good with the tutorial for the car. More

by builderrific Verified Customer Verified Customer

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Fast and friendly service The team was courteous abd knowledgeable. And very helpful. The Jeep team was also very patient and accommodaing. knowledgeable. And very helpful. The Jeep team was also very patient and accommodaing. More

by SBRYANWILLIS1 Verified Customer Verified Customer

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The dealership was great. Although it did take several hours to sign papers the staff made up for it by making us feel comfortable and laugh. Great job Tawfiq the sales guy an Although it did take several hours to sign papers the staff made up for it by making us feel comfortable and laugh. Great job Tawfiq the sales guy and his manager Rich. Thank you. More

by garcj56 Verified Customer Verified Customer

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It was quick and easy. Richard and Carlos were extremely helpful, quick and pleasant I will recommend them Richard and Carlos were extremely helpful, quick and pleasant I will recommend them More

by DJMANUN Verified Customer Verified Customer

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I represent a consumer who purchased a lemon from them. Not only did the dealership sell him a bad car but refused to provide him with a copy of his file. Poor young man had to hire me and pay attorneys f Not only did the dealership sell him a bad car but refused to provide him with a copy of his file. Poor young man had to hire me and pay attorneys fees to get a copy of his file. My letter was not only ignored, but when I called to follow up they told me the Manager I directed it too was no longer working there as of that week. Huge surprise since they run this office in this manner. I spoke with manager Richard Vargas on a recorded line who agreed to take the car back and return my client's $2,000 down payment. He told me to tell my client to go in and ask for him. When my client went, they took the car, refused the return of the $2,000, telling him to come back on Monday and they would now deduct miles, etc. I told them that was not what was agreed and told my client to take the vehicle. Now the dealer refuses to give him back the car or the down payment and he was told to leave the premises for trespassing. He paid for a car and now they refuse TO RETURN THE CAR TO HIM OR HIS MONEY? If this is not theft I dont know what it is. I have called now 18 times and they either hang up on me or transfer me to voicemail or pretend they cant hear me. All on a recorded line. This is ludicrous. I am reporting them to the Chrysler Headquarters. BUYER AND CONSUMER BEWARE!!!!! More

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