Beau Surratt | Page 3

Beau, Billy and Mike at outstanding people to deal with! This whole dealership makes you feel like family and the process of buying such a breeze! Would recommend to everyone! This whole dealership makes you feel like family and the process of buying such a breeze! Would recommend to everyone! More

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Beau was great. He took good care of my needs and wants, and helped me walk out with a truck I love. He took good care of my needs and wants, and helped me walk out with a truck I love. More

by BKJOLLER Verified Customer Verified Customer

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My very 1st visit and was very impressed by the service advisor and service manager and every employee in sales and service! I will be back to purchase my new Ford there! Warrant service recall was quick a advisor and service manager and every employee in sales and service! I will be back to purchase my new Ford there! Warrant service recall was quick and professional! More dealerships need to be like this one! Customer are treated like part of the family and respectful! I had a great time and they made me happy to be a FORD owner! More

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This dealership is so warm and welcoming, they truly are devoted to helping everyone with their purchasing goals and needs. I would highly recommend this dealership and our salesman Beau for any and all of devoted to helping everyone with their purchasing goals and needs. I would highly recommend this dealership and our salesman Beau for any and all of your vehicle purchases. More

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The staff is very friendly! They got me in and out quickly. I absolutely love my new car! They got me in and out quickly. I absolutely love my new car! More

by SHELBYJF98 Verified Customer Verified Customer

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Sales was good, how's service, Bo was a pro, he sold me & my brother each a truck. my brother each a truck. More

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Beau was great from start to finish, a real class act guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** More

by BRITNEYM80’ Verified Customer Verified Customer

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Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More

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Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding. More

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Our overall experience at Shottenkirk Ford was good. Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance. More

by FORRESTJ.HUNTER Verified Customer Verified Customer

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