Becky Barruss | Page 2

When choosing a new car at Ford Huntley, I struggled to decide between two models, as each offered its own advantages for my needs. Instead of pushing me to choose one option, my sales representative compa decide between two models, as each offered its own advantages for my needs. Instead of pushing me to choose one option, my sales representative compared all the specifications and cost of ownership in detail, and even arranged an extended, full-day test drive. Thanks to this professional and informal approach, I made an informed and confident choice. More

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When I purchased my new Ford Escape, I was concerned about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the i about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the installation of the standard 360° camera, but he also organized the temporary installation of parking sensors at his own expense while waiting for the necessary parts. This flexibility and willingness to find an individual approach transformed a standard purchase into a premium service experience. More

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I decided to buy a new Ford Explorer ST, but I encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reaso encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reasons and found a way to apply several Ford loyalty programs to reduce the final price to a reasonable level. Thanks to this flexible approach, I became the owner of my desired car. More

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I arrived to pick up a specific Ford with the trim I needed, but it was already sold. Instead of apologizing, the manager spent an hour finding and driving the exact same car from another branch. Thank needed, but it was already sold. Instead of apologizing, the manager spent an hour finding and driving the exact same car from another branch. Thank you for your prompt service! More

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I bought a used Ford Explorer and a week later noticed a strange noise coming from under the hood that hadn't been present during the test drive. The service manager took the car in for diagnostics, discove strange noise coming from under the hood that hadn't been present during the test drive. The service manager took the car in for diagnostics, discovered a loose belt, and replaced it free of charge. The dealership certainly values ​​its reputation and the trust of its customers. More

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I was looking for a new Ford, but the financing options offered were unfavorable. My sales manager, Mark, didn't push me, but rather carefully reviewed all the terms and conditions and found a special prog offered were unfavorable. My sales manager, Mark, didn't push me, but rather carefully reviewed all the terms and conditions and found a special program with a low interest rate for this model. Thanks to his help, I got a great deal and highly recommend this dealership. More

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I encountered a problem when the initial interest rate on a loan for a new Ford Explorer turned out to be unreasonably high due to a single late payment in my old credit history. The financial manager thorou a loan for a new Ford Explorer turned out to be unreasonably high due to a single late payment in my old credit history. The financial manager thoroughly reviewed my documents and personally negotiated with several banks to find the optimal program for me. As a result, I received a loan on favorable terms and drove away from the dealership in my desired car. More

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The contact microphone in my new Ford Escape stopped working a week after purchase, making hands-free use impossible. The service manager promptly ordered the necessary part. Thanks to this proactive ap working a week after purchase, making hands-free use impossible. The service manager promptly ordered the necessary part. Thanks to this proactive approach, the problem was resolved quickly and without any hassle. More

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I took my car in for scheduled maintenance. The work was completed on time, as promised. The car was returned clean, and everything has been working perfectly ever since. The work was completed on time, as promised. The car was returned clean, and everything has been working perfectly ever since. More

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A week after the purchase, I received a call from Ford Huntley to find out if everything was satisfactory with my new car. It was nice to know that they remembered the customer even after the deal was clo Huntley to find out if everything was satisfactory with my new car. It was nice to know that they remembered the customer even after the deal was closed. It's a small gesture, but it speaks of genuine care. More

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