Becky Lawson

The remote service department scheduled and completed a software recall update. The remote service woman who scheduled the software recall appointment was very courteous an professional. The remote service software recall update. The remote service woman who scheduled the software recall appointment was very courteous an professional. The remote service technician was prompt and professional. More

by SHOGREFE Verified Customer Verified Customer

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The person that helped schedule the appointment with the mobile service was super quick and extremely helpful knowing that my situation needed a quick fix! She went above and beyond to help me. The person mobile service was super quick and extremely helpful knowing that my situation needed a quick fix! She went above and beyond to help me. The person that came to do the work was on time, very kind and explained everything thoroughly. The fix was fast and I didn’t even have to leave my house! This was the best!!! More

by murrayfamily1997 Verified Customer Verified Customer

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Did the recall work needed. Much appreciated. Waiting on paperwork but all other the work was completed . Much appreciated. Waiting on paperwork but all other the work was completed . More

by timawheeler Verified Customer Verified Customer

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Kody Blake was a huge help when I lost the only key to my truck. He was able to swiftly locate a key for my vehicle and recover my key code. Rebecca Lawson in mobile service sent a tech to my house while I w truck. He was able to swiftly locate a key for my vehicle and recover my key code. Rebecca Lawson in mobile service sent a tech to my house while I was working and had my keys programmed and had everything completed before the end of the day! Thank you guys so much! More

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Everyone I've dealt with at Klaben has been the best! You feel like you're part of the family and people do their best to help. A pleasure to deal with. You feel like you're part of the family and people do their best to help. A pleasure to deal with. More

by RWEST3 Verified Customer Verified Customer

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Routine maintenance made easy. They come to you via the mobile service. Always on time and perfect service. They come to you via the mobile service. Always on time and perfect service. More

by MavMaven1 Verified Customer Verified Customer

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The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More

by r_trausch Verified Customer Verified Customer

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Everyone was very professional, accommodating and flexible to my needs. I will continue to use the mobile service. flexible to my needs. I will continue to use the mobile service. More

by gene.whaley Verified Customer Verified Customer

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Seth was prompt and thorough with my truck and Becky was very friendly and professional with the paperwork! very friendly and professional with the paperwork! More

by BENNYJPACE Verified Customer Verified Customer

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