

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Master Certified Service Advisor
926 Reviews
Write a Review926 Reviews of Joe French
July 02, 2025
I I've always had my truck serviced at Klaben Ford whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job don whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job done right. They are praised for their thoroughness in diagnosing and resolving problems. Communication is a strong point, with staff keeping customers informed about the status of their vehicle and explaining repairs in detail. Speaking of communication my service writer Mona crooks did an exceptional job keeping me updated every step of the way. More
Other Employees Tagged: Mona Crooks
June 29, 2025
This dealership has been our go to for nearly a decade. Our family has bought more than ten cars from them. The service department is always “on it” and our repair reps are awesome. (Joe and Mona). Thank Our family has bought more than ten cars from them. The service department is always “on it” and our repair reps are awesome. (Joe and Mona). Thanks for being there for us. More
June 15, 2025
I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next s Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next steps to get me back on the road. The Team at Klaben listens to their customers. This will be my 4th purchase in 12 years, by now I feel like family More
Other Employees Tagged: Mona Crooks, Tim Sterling, Jennifer Bowen, Steve Sigmund
June 12, 2025
Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blue in my car. We always have a good chuckle over that More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Luke Deegan
June 12, 2025
Completely satisfied with my experience at Klaben Ford & Joe French as my service advisor. They always treat you right and provide outstanding service. I highly recommend Klaben Ford for your next car and/ Joe French as my service advisor. They always treat you right and provide outstanding service. I highly recommend Klaben Ford for your next car and/or maintenance items. It’s was a pleasure to have Joe as my service advisor. More
Other Employees Tagged: Mona Crooks


