Bekah Huey | Page 10

Amazing customer service staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. More

by Bo39jean Verified Customer Verified Customer

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Cilajet and car detail My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some p My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some parts were not even scrubbed at all. Not inspected before calling customer that vehicle was ready. I have a scratch on my new leather driver seat and they informed me that it wasn't them well that's a lie since I am very careful and they aren't willing to fix something that was done well car was in for service. Very disafied More

by EDITHM21 Verified Customer Verified Customer

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Fast, Efficient, and Simple I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! More

by ALEXHUA5053 Verified Customer Verified Customer

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Couldn’t be happier! Everyone was friendly and patient! They even drove the paperwork to meet my mom because she had to work all day! Also, the complimentary box of cookie Everyone was friendly and patient! They even drove the paperwork to meet my mom because she had to work all day! Also, the complimentary box of cookies was delicious! More

by KAYDENNIS87 Verified Customer Verified Customer

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Excellent service I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so so I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so soon. All the inspections were done and the car was washed. All was fine and I had no charge! Other dealerships have always told me I needed something that I didn't need. I really appreciate how honest and efficient this dealership is. I will always return to Roseville Toyota even though I have another Toyota dealership 1/2 mile away. More

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Amazing service! Came in here for an oil change, tire rotation and other typical maintenance services. Turned out my brake pads were dangerously worn thin, they inform Came in here for an oil change, tire rotation and other typical maintenance services. Turned out my brake pads were dangerously worn thin, they informed me and were able to install new brakes pads fairly quick! My phone was low battery during the wait but luckily they even had a little station in the lounge area with a bunch of phone chargers for the customers which was awesome too! Great service and my service advisor Zab was super friendly. More

by KMCGEE987 Verified Customer Verified Customer

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Routine maintenance I like Roseville Toyota service because they are efficient and normally very fast. I have used this center for several years and is one of the reasons I like Roseville Toyota service because they are efficient and normally very fast. I have used this center for several years and is one of the reasons that I have purchased two new vehicles from this dealership. More

by M Atkinson Verified Customer Verified Customer

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Always a smooth process with great customer service service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i have needed it. More

by JUSTIN_WESTCOST Verified Customer Verified Customer

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Fast service Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectati Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectations. We will be continuing to bring our vehicles to this facility. Service advisor was attentive and friendly. However, during our wait in your facility a salesman approached my wife and I and was rather fresh with my wife. If I didn’t have such great history with this dealership or didn’t understand the nature of car salesmen I would have caused a scene. I do not expect that type of behavior at such a first rate dealership. My wife will not be leaving the service department if she ever comes back. This type of behavior is not congruent with retaining customers. I did not complain at the time of service due to not wanting to deal with more salesmen attempting to justify this experience. This experience, however, does not effect my appreciation for the service department. More

by LEVINGREG Verified Customer Verified Customer

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Sunday crew was amazing I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly. They make a great team. I was with my pregnant friend and her 4 years old. There was so much at the dealer to keep them occupied that the time just flew by. Having a cafe and boutique is convenient. More

by Reyna W. Verified Customer Verified Customer

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