Bekah Huey | Page 10

Organized and efficient Made a phone service reservation and went in for a 35,000 mile service on my RAV4. Done perfectly with a car wash. Thanks much. Made a phone service reservation and went in for a 35,000 mile service on my RAV4. Done perfectly with a car wash. Thanks much. More

by JCMADD Verified Customer Verified Customer

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Toyota Service The Roseville Toyota Service is always organized and expedient. The service charge is also reasonable. The staff are professional and friendly. I h The Roseville Toyota Service is always organized and expedient. The service charge is also reasonable. The staff are professional and friendly. I have been using the Roseville Toyota Service center since buying my RAV-4 in 2014. More

by BGENTRY3946 Verified Customer Verified Customer

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Completely satisfied Drove up and from the start everyone was excellent. I was greeted by a porter to which she referred me to my advisor. He then quickly took my info and Drove up and from the start everyone was excellent. I was greeted by a porter to which she referred me to my advisor. He then quickly took my info and I was on my way back to work. More

by AKBAREMAL Verified Customer Verified Customer

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30,000 mile service Came in for 30,000 service. 3 bolts not reattached to front bumper (a 2nd time),hand print on grill, grease all over drivers door(I just washed the ni Came in for 30,000 service. 3 bolts not reattached to front bumper (a 2nd time),hand print on grill, grease all over drivers door(I just washed the night before),they couldn’t find the keys to bring truck after service. Said mechanic took them to lunch, but they found them somewhere later on the key desk. Witnessed 2 cars almost hit each other, being driven by employees in service bay. Everyone seems to be rushed, as they have to race the clock. I was given a free wash wax and detail, if I choose to go back to this dealer. I have had all service performed here and I bought the truck here. I am now sceptical. They also broke a wheel lock, but replaced all 4 locks. More

by rivercity2some Verified Customer Verified Customer

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Service Great customer values the staff is courteous and helpful. Thanks Rebecca Huey.I was very Satisfied with the service I received.. Thanks to all.involve Great customer values the staff is courteous and helpful. Thanks Rebecca Huey.I was very Satisfied with the service I received.. Thanks to all.involved More

by ARCTICROCKER Verified Customer Verified Customer

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Amazing customer service staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. staff is great. Very helpful, caring and understanding.. service check in is quick. Thank you for making me feel comfortable taking care of my car. More

by Bo39jean Verified Customer Verified Customer

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Cilajet and car detail My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some p My detail services was not done properly and the cilajet has been reapplied 3 times. I am not satisfied since the vehicle had missing spots and some parts were not even scrubbed at all. Not inspected before calling customer that vehicle was ready. I have a scratch on my new leather driver seat and they informed me that it wasn't them well that's a lie since I am very careful and they aren't willing to fix something that was done well car was in for service. Very disafied More

by EDITHM21 Verified Customer Verified Customer

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Fast, Efficient, and Simple I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! I give this place a 5 star because it’s fast, efficient and simple service. Keep it up! Great service is to keep your customers happy and I was happy! More

by ALEXHUA5053 Verified Customer Verified Customer

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Couldn’t be happier! Everyone was friendly and patient! They even drove the paperwork to meet my mom because she had to work all day! Also, the complimentary box of cookie Everyone was friendly and patient! They even drove the paperwork to meet my mom because she had to work all day! Also, the complimentary box of cookies was delicious! More

by KAYDENNIS87 Verified Customer Verified Customer

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Excellent service I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so so I went in for an oil change and general service. I forgot I'd had an oil change only 6 months ago. The employee told me I didn't need it changed so soon. All the inspections were done and the car was washed. All was fine and I had no charge! Other dealerships have always told me I needed something that I didn't need. I really appreciate how honest and efficient this dealership is. I will always return to Roseville Toyota even though I have another Toyota dealership 1/2 mile away. More

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