Bekah Huey | Page 12

Everyone at Roseville Toyota is friendly and professional Roseville Toyota consistently provides professional and friendly service. Even when it’s super busy the employees are helpful and efficient. Thank you Roseville Toyota consistently provides professional and friendly service. Even when it’s super busy the employees are helpful and efficient. Thank you to everyone at Roseville Toyota! More

by SARAHBAHRENS Verified Customer Verified Customer

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Great convenient service Roseville Toyota provided prompt service, responding to all my concerns regarding my vehicle. I have utilized their services in the past and will li Roseville Toyota provided prompt service, responding to all my concerns regarding my vehicle. I have utilized their services in the past and will likely continue the same. More

by bugmanq Verified Customer Verified Customer

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Worst service department ever. I would not recommend I would rather drive an extra 30 minutes to go to any other Toyota dealership. If I could sell my car and break somewhat even it would be gone immedia I would rather drive an extra 30 minutes to go to any other Toyota dealership. If I could sell my car and break somewhat even it would be gone immediately. The service at this dealership has made me callous and removed all possibilities of ever buying a Toyota again. They should seriously fire every person they have in service, especially the ones that deal with customer service, or at the very least heavily retrain them. Every time they take over an hour to do an oil change or other minor maintenance and then the service writers that are supposed to call you up, are too busy playing games on their phones or texting their friends to care about their jobs. And this was the same kind of “service” we received in numerous visits. I once watched my car get parked and sat and waited to be contacted for it for another 30 minutes before I walked up to the girl, texting on her phone (not on a lunch break either), and asked her if my car was ready to which she replied it will be done when I call you up. 10 minutes later she called me up and said “it just finished”. I wish that I had names of these people so they could be dealt with, but honestly it’s not just one time, one trip, it’s every time and they’ve all been horrible except one nice young man that works in sales. I can not express enough that the service department is terrible, and will never get a recommendation from me. If I could give them 0 stars, I wouldn’t hesitate. This is forcing me to pick an employee, however they are not the ones responsible for this atrocious service but rather the survey won’t let me complete it without selecting it. No one has been a pleasure to interact with from service. More

by Gumbi143 Verified Customer Verified Customer

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Always a pleasant experience Excellent service as always. They called to update when my car would be ready and they let me know what other items needed attending, which were all Excellent service as always. They called to update when my car would be ready and they let me know what other items needed attending, which were all things my husband could do. Love the free coffee. More

by 4MD.SIMPSON Verified Customer Verified Customer

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Tacoma Purchase The best experience I’ve had to date. The salesman was knowledgeable, pleasant, and humorous. The finance department was helpful, super friendly, an The best experience I’ve had to date. The salesman was knowledgeable, pleasant, and humorous. The finance department was helpful, super friendly, and helped laugh through the process which made the time fly by and was enjoyable. The two ladies that demonstrated all the electronics were exceptionally knowledgeable, beyond friendly and was simply a pleasure to meet! This buying experience was nothing short of exceptional! More

by RLINSON9945 Verified Customer Verified Customer

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Fast and friendly Service was fast and had friendly employees. I like the price and the waiting room was comfortable. They provide free coffee and refreshments along w Service was fast and had friendly employees. I like the price and the waiting room was comfortable. They provide free coffee and refreshments along with great service. More

by SMLLLLFRY Verified Customer Verified Customer

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Regular maintenance Everyone is nice and helpful. Maintenance is performed in the stated amount of time. If additional work is needed, a service tech will thoroughly expl Everyone is nice and helpful. Maintenance is performed in the stated amount of time. If additional work is needed, a service tech will thoroughly explain the reason. The area is clean and there are a number of things to see and do if we use the waiting area. More

by GKAMIHORI Verified Customer Verified Customer

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Roseville Toyota is outstanding in customer support. Every time I utilize Roseville Toyota for service I have received outstanding service and my car is maintained in excellent condition. I look forward Every time I utilize Roseville Toyota for service I have received outstanding service and my car is maintained in excellent condition. I look forward to the interaction with the service advisor as she shows experience, knowledge and initiative. More

by ekfujimoto Verified Customer Verified Customer

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5th Toyota from Roseville Toyota The 2017 is our fifth Toyota purchased from Roseville Toyota. We have always had our Toyota’s serviced at Roseville Toyota because we feel they go abo The 2017 is our fifth Toyota purchased from Roseville Toyota. We have always had our Toyota’s serviced at Roseville Toyota because we feel they go above and beyond to make sure we stay up on our services. They always do the job right the first time, and are always friendly. More

by DEANNAKING09 Verified Customer Verified Customer

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Quick!! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! More

by joshua.j.simon Verified Customer Verified Customer

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