Great service and staff is always working on behalf of
the customer. They put the customer first .
the customer. They put the customer first .
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by Topcare27
Service Price Transparency
Other Employees Tagged:
Tom Wolfe
, Kim Boutell, MELISSA MYERS
Aug 15, 2023 -
Spitzer Kia Cleveland responded
Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
When I arrived I was immediately helped by Belinda Frost
who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it
who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it was ready. Everything happened just as she said. I was very happy with the way she went over everything with me when I picked up my car. It was a great experience. Thank you Belinda and Kia!
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by kelsmom
Service Price Transparency
Aug 03, 2023 -
Spitzer Kia Cleveland responded
Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
James West took excellent care of me and my car.
Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy!
Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy!
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by Denise
Service Price Transparency
Jul 27, 2023 -
Spitzer Kia Cleveland responded
Denise,
Thank you so much for your positive review! We are happy to hear that James took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.
Belinda Frost provided great service.
She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b
She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in back and forth among each other with customers. Just FYI. Not the individual's fault necessarily. Possibly just managment.
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by johnnyboy598
Service Price Transparency
Horrible would not recommend!
Had my car for 23 days no answers nothing resolved check engine light still on . Campaigns ignored
Had my car for 23 days no answers nothing resolved check engine light still on . Campaigns ignored
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by Jionnismom
Service Price Transparency
Prices are usually listed at a good price.
With working out a payment close to or within your budget, I feel they do their best to make that happen.
With working out a payment close to or within your budget, I feel they do their best to make that happen.
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by Mike
Jun 06, 2023 -
Spitzer Kia Cleveland responded
Mike,
Thank you so much for your positive review! Offering top-notch service and deals is always our goal, and we are pleased that our efforts met your satisfaction. We appreciate your business. Please do not hesitate to let us know if there is anything more our team may help you with!
Great experience very professional business atmosphere
for buying and having your car serviced. The service person, Belinda Frost was very friendly and took care of business when it came to handling my ca
for buying and having your car serviced. The service person, Belinda Frost was very friendly and took care of business when it came to handling my car's needed service
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by nixieknox1
Service Price Transparency
May 02, 2023 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review! We are happy to hear that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
excellent service Have 6 years of service Belinda
Frost gave me superior service.. The old saying (the best is yet come) well I just had it. Thank you Belinda
Frost gave me superior service.. The old saying (the best is yet come) well I just had it. Thank you Belinda
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by kcezj
Apr 09, 2023 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review! We are honored that you have continuously confided in us with your automotive needs for the past 6 years, and we are so glad that Belinda consistently provides you with top-notch service. We look forward to continue providing you with our best care in your visits to come!
Belinda Frost in the service department did an amazing
job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & profe
job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & professional and very thorough. Explained everything they were doing to my car & exactly what it would cost. Gave me a very much appreciated discount on a tire rotation. Hands down the best experience I’ve ever had at a dealerships service department! I will definitely be coming back to to Spitzer Kia West whenever I need my car serviced!
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by Greta
Apr 09, 2023 -
Spitzer Kia Cleveland responded
Greta,
Thank you for taking the time to leave us this positive review! We are happy to hear that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
I loved the care and the way Belinda took her time to
explain what was getting done with my car. It was a very nice experience.
explain what was getting done with my car. It was a very nice experience.
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by jcr9017
Service Price Transparency
Mar 02, 2023 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review! We are so glad that Belinda took great care of you. Providing thorough and efficient service is so important to us. We hope to see you again the next time you are in need of automotive service!