Belinda Frost | Page 10

Christian Negron was a wonderful sales person Very professional and polite Spitzer Kia is lucky to have him professional and polite Spitzer Kia is lucky to have him More

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Belinda is the goat, when I say she gets the job done , she gets the job done and fast ,great customer service she gets the job done and fast ,great customer service More

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Spitzer kia provides you with exceptional car care and service as well as sees that you are made aware of any issues your vehicle may have during service. They take the time to care for u and your vehicle service as well as sees that you are made aware of any issues your vehicle may have during service. They take the time to care for u and your vehicle. More

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I owned (yes, past tense) a '23 Shortage Hybrid LX. It was a very good car despite missing some essential safety items (like standard blind side monitoring and LED directional signals on the side view It was a very good car despite missing some essential safety items (like standard blind side monitoring and LED directional signals on the side view mirrors), and one major issue. In gear, my engine would make a knocking or rattling noise at 2200 rpm and higher. This was especially noticeable with the passenger window open. I took the car in three times to 2 different dealerships, waiting between a month to a month-and-a-half for each appointment. On the third time, I even rode with the service tech who confirmed the noise but had to refer the issue with the master mechanic. The master mechanic, in turn, stated he did not know what was causing the knocking and had to keep the car overnight as he "was conferring with engineers." I also had to rent a car, during this time, as dealership no longer provided loaners costing me $200 on top of the aggravation! All visits, including the last one with audible confirmation, resulted in "no problem found!" I REALLY wanted to keep my Sportage Hybrid as it had a comfortable ride, good acceleration when needed, a lot of cargo and passenger room, and excellent fuel efficiency. I am saddened, that after 2900 miles on the odometer, I felt I had to trade the car in. From my viewpoint, the dealerships employed a "deny and deflect" approach to their supposed great warranty programs on their vehicles! I lost a great deal of money in the trade-in to a sub compact SUV, paying $40 dollars more per month for financing. More

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Christopher Halley was very professional and helpful keeping me informed of the progress during my service visit. Everything went well. keeping me informed of the progress during my service visit. Everything went well. More

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I'm always satisfied with the service and how nice the staff is and I'm never waiting long staff is and I'm never waiting long More

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Excellent courteous timely service was provided by Belinda Frost throughout the day service was provided Belinda Frost throughout the day service was provided More

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Service was prompt. They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawba They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawback is very slow at returning phone calls. Service Dept seemed very knowledgeable in diagnosing your concerns and relaying them to the technician. Overall very satisfied with the Service Dept. More

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Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see the problem and issue me a refund. More

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Great service and staff is always working on behalf of the customer. They put the customer first . the customer. They put the customer first . More

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