Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost | Page 10

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.7
105 Reviews
4.7

105 Reviews

Write a Review

105 Reviews of Belinda Frost

August 31, 2023

Dealership Rating
Employee Rating

Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th More

by Selitaakennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Kim Boutell, Carmella Gullas, MELISSA MYERS

Sep 04, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities and we look forward to an opportunity to work with you again. Wishing you safe travels.

August 03, 2023

Dealership Rating
Employee Rating

Great service and staff is always working on behalf of the customer. They put the customer first . More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe , Kim Boutell, MELISSA MYERS

Aug 15, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 31, 2023

Dealership Rating
Employee Rating

When I arrived I was immediately helped by Belinda Frost who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it More

by kelsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 23, 2023

Dealership Rating
Employee Rating

James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Spitzer Kia Cleveland responded

Denise, Thank you so much for your positive review! We are happy to hear that James took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2023

Dealership Rating
Employee Rating

Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b More

by johnnyboy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Horrible would not recommend! Had my car for 23 days no answers nothing resolved check engine light still on . Campaigns ignored More

by Jionnismom
Service Price Transparency
Recommend Dealer
No

May 26, 2023

Dealership Rating
Employee Rating

Prices are usually listed at a good price. With working out a payment close to or within your budget, I feel they do their best to make that happen. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas, Caleb Caudill , Aziz Assad, Ahmad Mohammad

Jun 06, 2023

Spitzer Kia Cleveland responded

Mike, Thank you so much for your positive review! Offering top-notch service and deals is always our goal, and we are pleased that our efforts met your satisfaction. We appreciate your business. Please do not hesitate to let us know if there is anything more our team may help you with!

April 16, 2023

Dealership Rating
Employee Rating

Great experience very professional business atmosphere for buying and having your car serviced. The service person, Belinda Frost was very friendly and took care of business when it came to handling my ca More

by nixieknox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 01, 2023

Dealership Rating
Employee Rating

excellent service Have 6 years of service Belinda Frost gave me superior service.. The old saying (the best is yet come) well I just had it. Thank you Belinda More

by kcezj
Recommend Dealer
Yes
Apr 09, 2023

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are honored that you have continuously confided in us with your automotive needs for the past 6 years, and we are so glad that Belinda consistently provides you with top-notch service. We look forward to continue providing you with our best care in your visits to come!

March 31, 2023

Dealership Rating
Employee Rating

Belinda Frost in the service department did an amazing job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & profe More

by Greta
Recommend Dealer
Yes
Apr 09, 2023

Spitzer Kia Cleveland responded

Greta, Thank you for taking the time to leave us this positive review! We are happy to hear that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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