Really nice staff but only qualified for a new vehicle
with rust Could've been given something better
with rust Could've been given something better
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by elbertcaraballo147
Verified Customer
Verified Customer
Other Employees Tagged:
Caleb Caudill
Jul 18, 2026 -
Spitzer Kia Cleveland responded
Thank you, Elbert, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
This dealership is great.
Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so.
Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so.
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by PJFOX89
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Spitzer Kia Cleveland responded
We’re honored to have earned your trust over the past decade as we’ve cared for your Kia K5. Knowing our knowledgeable and fair approach keeps you coming back means a lot to our team. We look forward to many more years of service together.
Truthfully, it was actually a nice experience.
..I went with my gut and picked this place to get a car and it worked out about as well as i could have hoped... my salesman, Caleb Caudill, was great
..I went with my gut and picked this place to get a car and it worked out about as well as i could have hoped... my salesman, Caleb Caudill, was great... same with the finance guy.
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by ZUROWSKIMICHELLE
Verified Customer
Verified Customer
Apr 14, 2026 -
Spitzer Kia Cleveland responded
Thank you for trusting us with your Hyundai purchase and sharing your positive experience. We’re glad Caleb guided you through the process and that Anthony provided excellent financing support. Enjoy your Hyundai and feel free to reach out anytime.
I had a great experience at Spitzer Kia Cleveland.
The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and mad
The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and made sure I understood everything along the way. I appreciated their honesty and the way they handled my service. I definitely recommend Spitzer Kia Cleveland to anyone looking for quality service and a team that truly takes care of their customers.
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by JOSEPH JACOB LINDBERGH JOHNSON
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Spitzer Kia Cleveland responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The service provided by the sales team was respectful and
professional. This is my second d vehicle from this dealership.
professional. This is my second d vehicle from this dealership.
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by jkjnyy
Verified Customer
Verified Customer
Nov 22, 2025 -
Spitzer Kia Cleveland responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.
Spitzer service techs are the best.
Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!!
Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!!
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by R&L S
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2025 -
Spitzer Kia Cleveland responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!
Him name Faima Dzinol would like let you know i was very
happy with Mr.Caleb Caudill he is awesome sales person I feel like I was family n Caleb was just profesional young man he did nice work I thank h
happy with Mr.Caleb Caudill he is awesome sales person I feel like I was family n Caleb was just profesional young man he did nice work I thank him from bottom of my heart great job Caleb god bless you keep doing g awesome job
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by fataj216
Leased a new Kia recently from Spitzer Kia and had a
wonderful experience. Salesman Emmanuel Sims provided a very reassuring and comfortable experience answering my questions and was easy going and kno
wonderful experience. Salesman Emmanuel Sims provided a very reassuring and comfortable experience answering my questions and was easy going and knowledgeable. Pleased with how seamless the process went and happy with my new vehicle!
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by smieyal
Jun 09, 2025 -
Spitzer Kia Cleveland responded
Thank you for your excellent review! We are so glad that Emmanuel took great care of you and ensured your experience with us was as pleasant as possible. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Kia!
Great dealership caleub did a great job and was very
professional would highly recommend this dealership.
professional would highly recommend this dealership.
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by zippoo_zippoo_zippoo
Feb 24, 2025 -
Spitzer Kia Cleveland responded
Thank you for your 5-star rating! We are so glad that our team took great care of you and we are honored to have earned your kind recommendation. We hope for an opportunity to work with you again!
All the staff were friendly and 💯 satisfied with my car
buying experience. Would not hesitate to buy again
buying experience. Would not hesitate to buy again
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by lisa.wacker
Other Employees Tagged:
Michael Rosado
Nov 21, 2024 -
Spitzer Kia Cleveland responded
Lisa,
Thank you for leaving us this incredible review! We are happy to know that our team was friendly and your are satisfied with your car buying experience. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!