Some room for improvement in service.
Turnaround could be faster. But they are eager to please.
New car buying experience is efficient but showroom music is too loud.
Turnaround could be faster. But they are eager to please.
New car buying experience is efficient but showroom music is too loud.
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by neal_novak
Feb 08, 2024 -
Spitzer Kia Cleveland responded
Thank you for leaving this excellent review! Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new car. Safe travels until we meet again!
Youseff Albeik was great, the process was quick and easy.
I always do my services here.
I always do my services here.
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by jacksoik
Feb 08, 2024 -
Spitzer Kia Cleveland responded
It's great to know that Youseff continues to take great care of you and your automotive needs. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!
Belinda Frost in service, helped with my routine service.
Had my vehicle completed and back to me in a timely manner. Always friendly and answers any questions I have. Christian Negron in sales also helps me
Had my vehicle completed and back to me in a timely manner. Always friendly and answers any questions I have. Christian Negron in sales also helps me tremendously checking on updates for me, and continues to answer questions no matter how long time goes between our sale, he is always polite, friendly and gets back to me promptly. Thank you for continuing to make my car buying and beyond experience a good one. We tell everyone about you.
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by tabitha4cm
Service Price Transparency
Other Employees Tagged:
Christian Negron
Feb 01, 2024 -
Spitzer Kia Cleveland responded
Thank you for taking the time to leave us this amazing review! We are happy to hear that Belinda, Christian, and the team could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!
My service advisor Belinda is always so knowledgeable,
honest, and accommodating. I appreciate the genuine care and concern she displays for her customers.
honest, and accommodating. I appreciate the genuine care and concern she displays for her customers.
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by IBankston
Service Price Transparency
Feb 01, 2024 -
Spitzer Kia Cleveland responded
Thank you for leaving Belinda this positive review! We are so glad that she took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Belinda was great, she took care of me and got me in and
out in a quickly manner.
out in a quickly manner.
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by Christian
Service Price Transparency
Jan 30, 2024 -
Spitzer Kia Cleveland responded
Christian,
Thank you so much for your positive feedback! We are so glad that Belinda took great care of you throughout your visit! Please do not hesitate to let us know how we may be of further service to you in the future!
Belinda was very helpful and friendly answered all of my
questions the service was completed on time
questions the service was completed on time
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by Ryan g
Service Price Transparency
Jan 30, 2024 -
Spitzer Kia Cleveland responded
Thank you for taking the time to leave us this positive review, Ryan! We are so glad that Belinda took great care of you. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!
Brian Beeewa was very helpful but the Service Dept.
quality of services has decrease tremendously.
quality of services has decrease tremendously.
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by Tireofpoorcustomerservice
Service Price Transparency
Other Employees Tagged:
Kim Boutell, Brian Beerwa
Belinda Frost at Spitzer Kia is great to deal with.
She makes the service experience painless and keeps you updated during the process. A true pro!
She makes the service experience painless and keeps you updated during the process. A true pro!
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by Jake5585
Service Price Transparency
Jan 22, 2024 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review! We are happy to hear that Belinda could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!
The staff at Spitzer Kia Cleveland is always very kind.
Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the
Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the bill. They aren't pushy about add ons. My car is anyways returned very clean..
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by MHocker
Service Price Transparency
Jan 17, 2024 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review for Belinda! Offering quality and efficient service is so important to us, and we will continue to provide you with nothing less. Safe travels until we meet again!
Went to Spitzer Kia West to have a switch put into my Kai
Soul. I was greeted by Belinda Frost. She was very kind and professional. Told me the appointment would take approximately 2 hours. My car was ready
Soul. I was greeted by Belinda Frost. She was very kind and professional. Told me the appointment would take approximately 2 hours. My car was ready when promised and it was washed and dried. Very happy with the experience.
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by deeivancic
Service Price Transparency
Other Employees Tagged:
Kim Boutell
Jan 09, 2024 -
Spitzer Kia Cleveland responded
Thank you so much for your positive review! We are so glad that Belinda could get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.