Bella Baker | Page 2

I came into the dealership very upset and with significant frustration over my vehicle, which would not start. From the initial phone call with Melissa, I felt heard. Bella, in service, was my fi significant frustration over my vehicle, which would not start. From the initial phone call with Melissa, I felt heard. Bella, in service, was my first point of contact upon arrival and she handled the situation with professionalism, compassion, and genuine care. She listened to me and showed empathy. When I expressed my lack of confidence in the vehicle and that I would feel better in something different, she connected me with Bonnie. Bonnie extended the same behaviors to me. She listened, was empathetic and soothed my frayed nerves considerably. She also guided me through my options of something new without pressure. The feeling of being heard and understood did not end there. I received it from Christine in finance and every person that I came into contact with that day. Thanks to their support, I was able to purchase a new vehicle at a price point I felt good about. I truly appreciate how I was treated during a difficult moment and will continue to return as a loyal customer. Thank you all for turning a difficult day into a positive one. More

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Excellent experience with Bella as my advisor, great communication snd I trust her recommendations, she makes it easy to understand communication snd I trust her recommendations, she makes it easy to understand More

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Had my car estimated and fixed after an accident, Bella was my service advisor and helped me throughout the entire process informing me of everything going on, the costs, how they would proceed and answere was my service advisor and helped me throughout the entire process informing me of everything going on, the costs, how they would proceed and answered all my questions More

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I live the Lexus of Milwaukee dealership. They are always professional, helpful and ethical. A very rare combination. They are always professional, helpful and ethical. A very rare combination. More

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I have Tremendous appreciation for the experience I received from this Dealership and this Gentleman had a lot to do with it, Thanks Sir. Also I have Great appreciation towards Bella, Minna and Chris # received from this Dealership and this Gentleman had a lot to do with it, Thanks Sir. Also I have Great appreciation towards Bella, Minna and Chris #USMC #Veteran ! Thank you 🙏🏾 Marc C Reynolds Sr USMC Veteran 🇺🇸 More

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Aside from one repair issue, our experience with Lexus of Milwaukee has been excellent. In particular, our service representatives, Bella Baker, has been outstanding. Milwaukee has been excellent. In particular, our service representatives, Bella Baker, has been outstanding. More

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My experience with your dealership was excellent, the team was patient, informative and made me feel comfortable! Thank you for providing such great service. I truly appreciate!!!!!! team was patient, informative and made me feel comfortable! Thank you for providing such great service. I truly appreciate!!!!!! More

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Bella provides amazing service and is extremely friendly and professional in everything she does. I would most definitely go back when we need our 60k service. I would give Bella more than a five star ratin and professional in everything she does. I would most definitely go back when we need our 60k service. I would give Bella more than a five star rating as she is definitely worth it More

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Top gun service,customer friendly service advisor that assures quality service in the auto repairs being done. assures quality service in the auto repairs being done. More

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Friendly staff nice place to buy cars and service my care helpful staff and do a good job job helpful staff and do a good job job More

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