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Ben Becker
Ben Becker | Page 3
Service and Parts Director
St Cloud Toyota
418 Second Street South
Waite Park, MN 56387
251 Reviews
Dealership Experience
26 yrs, 5 mos
251 Reviews
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251 Reviews of Ben Becker
September 07, 2023
Had my Rav 4 in 3 times for a leaky a/c. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. The first time I called to inform them of the problem I was not satisfied with the solution. After further commination there proposal to solve the issue was spot on. They lifted the carpet to clean, so there was no possible issues left behind from the water damage. They provided a courtesy car during the repair, and they did find the original A/C leak and repaired that as well. There is always going to be problems and its how you handle them that set you or your business apart form others. With saying that, I would 100% recommend St Cloud Toyota. They stand behind there service and will make things right. More
by bjmmg
Verified CustomerOther Employees Tagged: Brian Eikmeier
July 13, 2023
Had my vehicle serviced here. Usually it's pretty busy, but yesterday I was able to get in and out in about an hour. Ben was awesome! He helped get me checked out quickly and expl Usually it's pretty busy, but yesterday I was able to get in and out in about an hour. Ben was awesome! He helped get me checked out quickly and explained recommended future maintenance without being pushy. There's no faster way to lose my business than to push boundaries or be condescending. I didn't have that problem with Ben at all. I appreciated the fast and friendly service! More
by Aimee
June 13, 2023
Ben is always very friendly and helpful. Even though he is usually super busy, he always makes you feel like the ONLY customer that needs help in the building! One of the things that I rea Even though he is usually super busy, he always makes you feel like the ONLY customer that needs help in the building! One of the things that I really appreciate, is how Ben fixes the most urgent things on the vehicle first. He also still provides me with a list of the other things that still will eventually need repairing in the future, and about how long I have to get these other areas taken care of. Ben does this so I am able to financially plan, because he knows that I on an extremely tight budget. Because I trust Ben, I WILL eventually get all of these other areas fixed too, at Toyota. More
by jillherr
May 28, 2023
Excellent dealership. Honest, forthright & trustworthy. Provided confidence in choice of vehicle, type of program, and service features. Love you guys! Honest, forthright & trustworthy. Provided confidence in choice of vehicle, type of program, and service features. Love you guys! More
by mjdibben
Other Employees Tagged: Rob Gable, Caleb Darnall , Nate Stallings
April 15, 2023
The experience and staff were amazing to work with. Dealership was spotless and I would recommend them to anyone Dealership was spotless and I would recommend them to anyone More
by wrodenwald
Other Employees Tagged: Tom Findley
December 23, 2022
Purchased tires and oil change. Fast and friendly service. Always feel at home when going to st cloud toyota Fast and friendly service. Always feel at home when going to st cloud toyota More
by WEREALLNUTZZ
Other Employees Tagged: Rick Knettel, Rob Gable, Dan Faber , Ismail Abukar, Lori Heinz
December 16, 2022
Service representatives are always great to work with. Maintenance services and repairs have always been completed on or ahead of schedule. Shuttle service is fantastic! Maintenance services and repairs have always been completed on or ahead of schedule. Shuttle service is fantastic! More
by lane.pille
Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber , Marvin Graham, Lori Heinz
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