Ben Boyd | Page 3

Robert was extremely kind and helpful. My mom and I got to the dealership pretty early; but Robert was kind enough to let us sit in his office until the director came in. He then listened to what I was loo to the dealership pretty early; but Robert was kind enough to let us sit in his office until the director came in. He then listened to what I was looking for in a car and brought me the options they had available. When I say this was the smoothest process I have ever experienced in buying a car-I mean it! My mom was thoroughly impressed with Robert's service as well. She said she will return to buy a car from him. So again thank you for all your help Robert and I hope you have a great day! More

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They were easy to work with and attentive to customer satisfaction. Easy process from start to finish. I would recommend Toyota of Richardson for anyone looking for a new or used vehicle. satisfaction. Easy process from start to finish. I would recommend Toyota of Richardson for anyone looking for a new or used vehicle. More

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Patrick was a pleasure to work with. Buying cars can be stressful but Patrick was so easy to work with, no double talk, no switching numbers around, no excuses. He gave me a deal we shook (fist bumped) on stressful but Patrick was so easy to work with, no double talk, no switching numbers around, no excuses. He gave me a deal we shook (fist bumped) on it and it was done. Patrick had my car ready and he added the pin stripes because he knew I was wanting them without me asking. Patrick was awesome (and I am not related to him). More

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Cody T was the BEST salesperson I have ever had. No pressure I didn’t feel rushed. And I knew immediately I could trust him. The whole process was quick and clear communication. Final price was exactly pressure I didn’t feel rushed. And I knew immediately I could trust him. The whole process was quick and clear communication. Final price was exactly as negotiated. Cody T was professional and polite. We got out of the BMW and Mercedes world and could not be happier with our new Toyota ! Thank you Cody ! More

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Amazing customer service and an easy, smooth transaction. I love my new car! The attention to detail was amazing and all of the additional after market items I wanted are perfect! I would definitely car sho I love my new car! The attention to detail was amazing and all of the additional after market items I wanted are perfect! I would definitely car shop here again. More

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Good service, poor warranty coverage sold by used cars It was good service, but I felt very underserved by the financial group who basically under sold me a warranty for my used vehicle that didn’t provid It was good service, but I felt very underserved by the financial group who basically under sold me a warranty for my used vehicle that didn’t provide sufficient coverage. I would advise people to buy the car there, but finance it elsewhere. More

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Good Car Shopping Experience Car sales staff pleasant and helpful in answering questions. Also, good Finance department staff. Ended up purchasing my 5th Camry in the end run. Lov Car sales staff pleasant and helpful in answering questions. Also, good Finance department staff. Ended up purchasing my 5th Camry in the end run. Love the new Apple Car Play and safety features the Camry has. More

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Hardest place to buy a car Buying a car is one of the most frustrating large purchase experiences that exist to start with. You would think you would leave after buying a car t Buying a car is one of the most frustrating large purchase experiences that exist to start with. You would think you would leave after buying a car that you would feel excited, happy about your new beautiful car... but my experience is you leave there just happy to get out and it's almost a relief to be done. After hours and hours of searching and visiting multiple dealers and wasting time together with my wife and finally got to a point that i didn't even care about getting a good price. We found the car we wanted, had our trade in Kelley Blue book trade in offer and off i went to Toyota of Richardson once they confirmed they had the car we wanted. I went alone to get the deal done as i knew my wife would not have the time or the patience. Of course they didn't have the car on premise... but they could get it. 3 hours it took to buy the car... so i thought. I left and they said they would be ready for my wife to sign for the car, 3 hours later. We had the financing done ourselves. She showed up 5 hours after I had left the check, they weren't ready. They showed a total lack of respect for her time, having chats about the final four, after 2 hrs sent trainee to go over the paperwork, which is code word for selling additional warranty. She had enough and after a total of 9 hours she left with the Mercedes we had arranged to trade in. Total incompetence, the only way this would have been an easier sale is if i came in with a bag of money and begged to buy one of their cars. No respect for people's time. We could buy a plot of land in Iraq faster than buying a car at Toyota of Richardson. More

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IToyota Tundra 1794 cre-Max Edition I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that anyone looking fo purchase a new Toyota Vehicle tobvist Toyota Of Richardson. More

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New car purchase Buying a new car was made painless by Toyota Richardson’s Great management team. Top notch professionals. Will definitely share our positive experie Buying a new car was made painless by Toyota Richardson’s Great management team. Top notch professionals. Will definitely share our positive experience at the dealership with friends and neighbors. This is the right place to purchase a vehicle! More

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