Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
657 Reviews
4.7

657 Reviews

Write a Review

657 Reviews of Ben Buchanan

October 07, 2025

Dealership Rating
Employee Rating

I brought my vehicle for a service and recall and my blinker is not working properly. There was no fix for the recall and after 2 service appointments my blinker is still not fixed More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

Your service rider was great promised the time and hit the nail on the head and the #Warranty I purchased Was a little expensive but covered just what I needed More

by T-BASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla

October 05, 2025

Dealership Rating
Employee Rating

Needed a new battery and and alternator all went well everyone was kind,professional, polite More

by droy18752881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Toussanit

October 05, 2025

Dealership Rating
Employee Rating

Wayne Akers Ford has more than exceeded my expectations in every aspect of customer service and in repairing my Ford Escape. I am a Fan for Life now!! They have serviced my car for effective engine repair More

by KayakGirl1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Ruggiero, Consula Strickland , Both Cashiers

October 02, 2025

Dealership Rating
Employee Rating

Very friendly staff, they know how to take care of their clients. I will highly recommend them. More

by NIKGONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 02, 2025

Dealership Rating
Employee Rating

Great Services provided. Thanks for the professional and respectful interaction. Looking forward to the next time. More

by brown6014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2025

Dealership Rating
Employee Rating

I received very good service; the service was fast and high-quality. I was provided with all the information I requested. I feel satisfied. More

by MARIOAPEREZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2025

Dealership Rating
Employee Rating

Ben was my service rep and he got the job done. He is amazing. The vehicle had issues after the initial repair and then went the extra mile to make sure it got taken care of immediately. More

by MSHarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 26, 2025

Dealership Rating
Employee Rating

Ben Buchanan remembered my call and was interested in helping me. He was my person for the whole visit and even helped find my car . More

by llmacdonald28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2025

Dealership Rating
Employee Rating

I trust my service advisor Mr. Ben, I’ve worked with him since 1999 when I bought my first Ford 150. More

by pspinweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...

Dealership Inventory (623 Vehicles)

new 2025 Ford F-150 car, priced at $64,285
2025 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Expedition car, priced at $65,768
2025 Ford Expedition
new
Glacier Gray Metallic TriCoat exterior
Automatic
Rear-wheel Drive
used 2023 Ford Explorer car, priced at $31,553
2023 Ford Explorer
used
Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-250 car, priced at $93,169
2025 Ford F-250
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Ford F-250 car, priced at $63,995
2025 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $31,376
2025 Ford Maverick
new
Azure Gray Metallic Tri-Coat exterior
Automatic
All-wheel Drive