Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan | Page 2

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
382 Reviews
4.7

382 Reviews

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382 Reviews of Ben Buchanan

April 20, 2024

Dealership Rating
Employee Rating

Ben Buchanan at Wayne Akers Ford has been outstanding and very helpful with the repair of our 2019 Ford Edge.. Ford customer service has also been vey helpful. We have used Wayne Akers Ford for ten years no More

by JM
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Dealership Rating
Employee Rating

Ben and Wayne Akers are the best to work with! Consistently execute and do good work. More

by EJ
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Recommend Dealer
Yes
Apr 19, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2024

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Employee Rating

Services of vehicle was completed & some parts had to be ordered satisfied with repair bthanks More

by TOMHOBAN
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Dealership Rating
Employee Rating

Wayne Akers ford fixed my son”s car in a timely manner. Excellent service like always. They called me and told me exactly what was wrong with the vehicle and fixed it with no problems. I appreciate it kno More

by Nowgirl39
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Palm

Apr 18, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

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Employee Rating

This dealership provided Fast and efficient service on my recent oil change and tire rotation. I would recommend the service department. More

by DTRIPL88
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Recommend Dealer
Yes
Apr 18, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

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Employee Rating

WAYNE AKERS is a good dealership unfortunately I have brought my truck in there twice now for the same problem and it is still not fixed. I’m not happy with this. More

by Jeff.jackman2010
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Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

Apr 16, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 12, 2024

Dealership Rating
Employee Rating

5=Excellent for the Service Dept! 2=poor: Referring to the collision/paint & body shop. Since I purchased my F150 there 6 mos ago, I opted WAF over the collision center (Caliber) rec More

by JGROVE110
Service Price Transparency
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Recommend Dealer
No
Apr 16, 2024

Wayne Akers Ford responded

"JGROVE110" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2024

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Employee Rating

This dealership is always courteous and professional when it comes to customer service. I would definitely recommend More

by Jason Ludlow
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Khristian Ramirez

Apr 12, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

Dealership Rating
Employee Rating

Ben Buchanan is very professional and awesome. I will always refer to him I trust hiwith my vehicle More

by Calvinb2
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2024

Dealership Rating
Employee Rating

Quick turnaround kept my car protected by covering seats and steering wheel They did miss replacing two screws More

by petermdixon54
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Recommend Dealer
Yes
Apr 11, 2024

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

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