Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 2

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

December 15, 2025

Dealership Rating
Employee Rating

This dealership has been ok with me. I will always get my service from them. More

by FSUNOLE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 06, 2025

Dealership Rating
Employee Rating

Ben quickly spoke with me, documented the problem and had it corrected in an hours. More

by BBQPOPPY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

The staff at Wayne Akers were great at getting my vehicle serviced in a timely manner . Ben runs a tight ship! More

by JUDD
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

I am totally satisfied for the great quality of service at the Wayne Akers, thank you! More

by JEANBAPM14
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pierre

Dec 05, 2025

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 05, 2025

Dealership Rating
Employee Rating

Polite and pleasant and respectful and friendly and helpful and concise answer my question about my vehicle. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 03, 2025

Dealership Rating
Employee Rating

The service was fast, but what I really wanted to be fixed didn't happen. More

by carp4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

December 03, 2025

Dealership Rating
Employee Rating

As soon as I arrived there and I asked the first employee about the service needed he told me where to wait and called Kiara to helped me, she came and was very polite and professional… the lady at the offic More

by Ingrid Adarve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rizwan Bajwa

Dec 03, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 01, 2025

Dealership Rating
Employee Rating

Attentive and very patient. Provided great customer service, explained everything clearly, and made the whole process smooth. More

by PAOLAALVAREZ989
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2025

Dealership Rating
Employee Rating

Always a pleasure working with the Wayne Akers team. Everyone was friendly and took care of all my service needs More

by DANIELLE.MCDIARMID
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2025

Dealership Rating
Employee Rating

Getting my truck serviced was a quick and convenient process. Everything went smooth and easy. Made the appointment the day before, brought the truck into my friendly advisor (Ben Buchanan) the next m More

by TPATTISON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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