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Ben Buchanan

Overview Reviews (691) Inventory (479)

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Ben Buchanan

Ben Buchanan | Page 51

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

691 Reviews

Overview Reviews (691) Inventory (479)

4.7

691 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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691 Reviews of Ben Buchanan

October 15, 2022

Dealership Rating

Employee Rating

Working with Ben makes the entire process easy. He is an asset to your business. He is an asset to your business. More

by ROBERTRAPAH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 17, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 14, 2022

Dealership Rating

Employee Rating

Exceptional customer service friendly staff clean facility. First class service I highly recommend going to them facility. First class service I highly recommend going to them More

by Catherine.cg557

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 14, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2022

Dealership Rating

Employee Rating

The service was promised it was kept the work was great. Ben Buchanan my service guy was awesome as usual Ben Buchanan my service guy was awesome as usual More

by DHARMAN475

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 13, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 08, 2022

Dealership Rating

Employee Rating

Dealer never returned calls (I left four messages for the advisor and never heard back). advisor and never heard back). More

by yarisesq

Verified Customer

Customer Service

Friendliness

Recommend Dealer

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Oct 10, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 07, 2022

Dealership Rating

Employee Rating

I have been coming there since 1999 I love Ben as my service adviser and all the staff are generally very nice service adviser and all the staff are generally very nice More

by LoMe

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Oct 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 07, 2022

Dealership Rating

Employee Rating

Ben my service manger is the best. He makes things run smooth. Ben looks out for recall items and helps to see that all the service items on my Fords are taken care of in a timely mann He makes things run smooth. Ben looks out for recall items and helps to see that all the service items on my Fords are taken care of in a timely manner. More

by Randy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Chris *****

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Oct 07, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation, Randy. We look forward to seeing you again soon!

October 06, 2022

Dealership Rating

Employee Rating

It’s good , but i don’t think they have the mechanics that take pride in there work that take pride in there work More

by BASS112460

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 06, 2022 -

Wayne Akers Ford responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2022

Dealership Rating

Employee Rating

I went to the dealership to get my car serviced. The advisor suggested I replace my tires; so I did. The advisor suggested I replace my tires; so I did. More

by colonubaldo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yovonne Felix, Theresa Jardin , Daniel Abrams, Selena Cellich, Jesse Guajardo, Alex Hobgood, Erik Hoffman, Alyssa Malave, Marie-Carla Tabuteau

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October 05, 2022

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Employee Rating

Every time I come to get my car serviced all the staff is very helpful and friendly! very helpful and friendly! More

by AUDRA.VASQUEZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 05, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2022

Dealership Rating

Employee Rating

My Service Advisor, Ben was very knowledgeable and answered all my questions. Service was timely and efficient. answered all my questions. Service was timely and efficient. More

by tina.robinson13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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