Ben Buchanan | Page 6

Ben is knowledgeable and courteous always makes the time to answer any concerns and or questions. thank you Ben to answer any concerns and or questions. thank you Ben More

by SAVOIE11 Verified Customer Verified Customer

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Excellent, excellent excellent excellent, excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by BIGGRIN Verified Customer Verified Customer

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This has been & will only ever be as long as JP & Nicole K. is here, like he always has been for me and my whole family, the only dealership I will ever buy from. I have purchased 5 vehicles from JP in 20 y K. is here, like he always has been for me and my whole family, the only dealership I will ever buy from. I have purchased 5 vehicles from JP in 20 years at Wayne acres ford and I have ALWAYS had outstanding service from every single staff member I have talked to and encountered. I have had every vehicle serviced throughout the years of owning my vehicles too. The service I have recieved has been immaculate! There will be no other dealership that I will go to or trust. This is the only place and JP is my only guy I will buy from. God forbid JP doesn’t work there any longer lol I will own my last vehicle. Wayne acres ford is the best, one and only, professional, amazing service, trusted and well respected dealership! More

by BINKBINK99 Verified Customer Verified Customer

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Ben Buchanon was very helpful and very communicative on assuring my the issue I experienced was resolved assuring my the issue I experienced was resolved More

by TFERGUSON10 Verified Customer Verified Customer

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Bringing my car in to be serviced at Wayne Akers is always a stress-free experience. I love my Service Advisor Ben, and everyone else I deal with are awesome too! Wayne Akers has the best employees, th always a stress-free experience. I love my Service Advisor Ben, and everyone else I deal with are awesome too! Wayne Akers has the best employees, they're professional and personable. Thank you for being so wonderful!!! 😌😌😌 More

by KayakGirl1110 Verified Customer Verified Customer

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The crew was disorganized, no sense of camaraderie within themselves and the prices were much more expensive than other ford dealers in the area. themselves and the prices were much more expensive than other ford dealers in the area. More

by RENILICEA24 Verified Customer Verified Customer

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Excellent service, the dealership met the criteria for fast and professional as well outstanding customer support. fast and professional as well outstanding customer support. More

by Rdarioserna Verified Customer Verified Customer

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I had a very disappointing experience at Wayne Akers Ford. The service department was unprofessional from the start, workers could be heard screaming on the phone and being openly disrespectful to custo Ford. The service department was unprofessional from the start, workers could be heard screaming on the phone and being openly disrespectful to customers. At first, Ben (a service agent) came across as helpful, but his attitude completely changed once he realized I was only there for recall repairs, which are free of charge. From that point on, the level of courtesy and professionalism dropped significantly. To make matters worse, after the service was supposedly completed, I was never called to pick up my vehicle. When I showed up, I found my car unattended with the keys left inside,leaving it vulnerable for anyone to take. This level of carelessness and lack of respect for customers is unacceptable. I would strongly caution others to think twice before trusting this dealership with their vehicle. More

by elielmelo1983 Verified Customer Verified Customer

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Ben is an amazing service adviser! !!great dealer to get service done...highly recommend them!! !!great dealer to get service done...highly recommend them!! More

by josenavarodriguez198823 Verified Customer Verified Customer

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Really disappointed terrible customer service. Really sad, overall in my experience. Need more attention overall Really sad, overall in my experience. Need more attention overall More

by Oscar Verified Customer Verified Customer

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