Ben Burnett | Page 4

This was the easiest and most pleasant car-buying experience I have ever had. From the moment I walked in the doors, I felt seen, taken care of, and treated with respect and kindness. I would recomme experience I have ever had. From the moment I walked in the doors, I felt seen, taken care of, and treated with respect and kindness. I would recommend them to anyone who's looking for a positive experience! More

by pinsonneault.jessica Verified Customer Verified Customer

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Wet professional, friendly and knowledgeable. They made the transaction effortless and everything went better than expected They made the transaction effortless and everything went better than expected More

by mshahin0 Verified Customer Verified Customer

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Excellent sales and finance team. Answered all my questions efficiently and responded to queries quickly. All of the staff at DePaula were congenial - I felt respected, informed, and Answered all my questions efficiently and responded to queries quickly. All of the staff at DePaula were congenial - I felt respected, informed, and didn’t feel pressured during any of the process. 10/10 experience. Small hiccup of a tiny fender dent was noted by me after 24H, and they offered to fix it no questions asked. 10/10 service. Would absolutely buy from them again! More

by bdwyer13 Verified Customer Verified Customer

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It was a pleasure to work with this dealership. Raffay, Anthony, Hannah, and Ben are a wonderful team! Raffay, Anthony, Hannah, and Ben are a wonderful team! More

by lizleanza Verified Customer Verified Customer

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Great experience and easy to deal with. Easiest car buying experience. Maxwell, Zak, and Ben were great. I would highly recommend this dealership. Easiest car buying experience. Maxwell, Zak, and Ben were great. I would highly recommend this dealership. More

by RYANBSCALL Verified Customer Verified Customer

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Great experience at this dealership! By far the smoothest experience I've had with any dealership in NY. Highly recommend the team at DePaula Mazda. Love my new CX-50 By far the smoothest experience I've had with any dealership in NY. Highly recommend the team at DePaula Mazda. Love my new CX-50 More

by Jessica Miller Verified Customer Verified Customer

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Chuck & Ben were amazing throughout the entire sale of my new Mazda Cx50 Preferred I absolutely love it!!! new Mazda Cx50 Preferred I absolutely love it!!! More

by erikabuc81 Verified Customer Verified Customer

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There were several times that my salesperson, TS, didn't seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or maybe was having a really bad week? Also, there were a couple things he said to me privately that were unprofessional, a bit shocking. He seemed to push responsibilities to other staff. He definitely did not earn the commission! His colleague, Ben Burnett, in contrast, was a class act. If it weren't for Ben, I probably would've walked away and gone to another Mazda dealer. Not sure if I'll return for service at this location for my 2026 CX-50 Hybrid. Am looking for a place that stands behind their vehicles, where the staff acts skillfully and with integrity. More

by jm Verified Customer Verified Customer

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Jeff was so great to work with. He made the process as quick and easy as possible. Same goes for Ben from finance! Will definitely be returning and sending others to them. He made the process as quick and easy as possible. Same goes for Ben from finance! Will definitely be returning and sending others to them. More

by GTEDESCO211 Verified Customer Verified Customer

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This was our second purchase from Depaula, and it was very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership. very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership. More

by BryanO Verified Customer Verified Customer

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