Ben Cauffman | Page 7

Ben Cauffman and Rob Sagstetter gave us the absolute best car buying experience. Ben started us out with the best car overview, not just handing us the keys but giving us the benefits of the vehicles we were car buying experience. Ben started us out with the best car overview, not just handing us the keys but giving us the benefits of the vehicles we were interested in. No pressure salesmanship allowing us to decide on the vehicle that best suited our needs. His customer service and attention to detail was outstanding. Both Rob and Ben gave us many reasons to continue our journey with Volvo in the years to come. More

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Great customer experience. Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the pro Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the product. More

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Ben id a great job before and after the sale. Everyone at Kelley Volvo we interacted with made us a priority not just another sale. Everyone at Kelley Volvo we interacted with made us a priority not just another sale. More

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We could not be happier with the experience we had buying our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that t our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that they really valued our business and answered all of our questions. I will definitely recommend this dealership to all of my friends! Plus I love the added bonus of free car washes for the life of the car. No wonder they have such a good reputation - it is well earned! More

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Jaylon, Ben and Rob were fantastic to work with. It was a little more difficult since the whole transaction was done remotely by text, email and phone. We met once over Facetime partway through and It was a little more difficult since the whole transaction was done remotely by text, email and phone. We met once over Facetime partway through and it was nice to meet everyone. Theye made the entire experience pleasurable. Buying a car out of state can be difficult, but not with this crew. Thanks Guys! More

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Easy to work with, clean and modern facility. Courteous, knowledgeable staff made it pleasant to buy a car Courteous, knowledgeable staff made it pleasant to buy a car More

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Ben was very helpful through the entire process of purchasing my Volvo XC90. I would highly recommend Ben and staff. purchasing my Volvo XC90. I would highly recommend Ben and staff. More

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We had every intention of buying a used vehicle and Ben was our salesperson. He did an outstanding job of answering questions and not pressuring us. We actually enjoyed the process interacting with him and was our salesperson. He did an outstanding job of answering questions and not pressuring us. We actually enjoyed the process interacting with him and Jaylon. But we realized that we weren’t ready to buy and Ben had such great customer service and politeness. We took up a lot of his time but through it all Ben was a gentleman and showed great patience with us. More

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Pleased with the team effort to assist my wife and I in purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sa purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sales managers, Ben in sales, Linda in helping with paperwork, introduced to Tim in service, and Austin who helped us be more familiar with the car. Would definitely work with these folks again - thanks to all. More

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Nothing but lies, deceiving, never fulfilled any promises he listed that would be done via text and email, which in indiana is a legal binding contract. Allowed him proper time to make right, ben has failed he listed that would be done via text and email, which in indiana is a legal binding contract. Allowed him proper time to make right, ben has failed to do so. More

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