Ben Cauffman
Ben Cauffman at Tom Kelley Volvo Cars

Ben Cauffman | Page 8

Sales & Leasing Consultant

Tom Kelley Volvo Cars

910 Ave of Autos
Fort Wayne, IN 46804

5.0
88 Reviews

Originally from the Mishawaka, IN area. Moved to Fort Wayne, IN in 2010. Graduated from Carroll High School in 2015 and Manchester University in 2019. Gee wrestling along with many other sporting activities.

5.0

88 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

88 Reviews of Ben Cauffman

November 24, 2023

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Employee Rating

Pleased with the team effort to assist my wife and I in purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sa More

by GZAJICEK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter , Jaylon Daniels, Sarah Garvin, Luke Gordon, Linda (front office), Tim Bohn, Austin Hartman

Nov 27, 2023

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send in a review! We are so glad everyone was able to help get you into your Volvo!

November 20, 2023

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Nothing but lies, deceiving, never fulfilled any promises he listed that would be done via text and email, which in indiana is a legal binding contract. Allowed him proper time to make right, ben has failed More

by tamoshans
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Jaylon Daniels

Nov 21, 2023

Tom Kelley Volvo Cars responded

Thank you for your feedback. Customer service is a top priority for us and we apologize we did not meet your expectations. Please contact us directly if you would like to discuss this issue further.

November 05, 2023

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Easy experience from start to finish. The employees seem happy to be at work helping people find what they need. More

by everhartr
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Recommend Dealer
Yes

Other Employees Tagged: Luke Gordon

Nov 06, 2023

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with your Volvo purchase! We are so glad Luke and Ben were able to help!

August 24, 2023

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We had a great experience. Our salesman, Ben Cauffman, was extremely helpful and very responsive to all my questions. He made the whole process very easy! More

by Stacey Smith
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 25, 2023

Tom Kelley Volvo Cars responded

Thank you Stacey! We are so glad Ben was able to help you with your new Volvo!

August 22, 2023

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Convenient to get to, was treated very nicely, I would return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. More

by dds1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Sagstetter , Sarah Garvin, Luke Gordon, Austin Hartman

Aug 22, 2023

Tom Kelley Volvo Cars responded

Thank you for working with us on your Volvo! We are so happy Ben and the team were able to get all your questions answered!

July 29, 2023

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Hands down the most wonderful service I have had from Lafayette to Monticello to Peru to North Manchester and Fort Wayne! I will be back! More

by Joripattee
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels, Luke Gordon

Jul 31, 2023

Tom Kelley Volvo Cars responded

Thank you for your kind words! We are so glad Ben, Luke, and Jaylon could help you with your new vehicle!

July 23, 2023

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Ben was very knowledgeable about the car which helped me decide to purchase it. He pointed out all the safety features and showed me them. The car was a 2018 but was clean and smelled like new. More

by drichar1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

Jul 24, 2023

Tom Kelley Volvo Cars responded

Thank you for allowing Ben and Jaylon to help you with a Volvo! We are so glad you are happy with your experience here!

July 18, 2023

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Luke is very knowledgable and responsive. I appreciated his respect for my time and his responsivenss with communication. The service department is also second to none - one of the main reaso More

by sds
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels, Luke Gordon

Jul 19, 2023

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with a Volvo. We are so glad Luke and the team were able to get your questions answered. Please let us know if we can help in the future!

June 20, 2023

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Very friendly. Easy to deal with. Very accommodating. A pleasure to deal with. The process was very seamless. More

by Nala
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 20, 2023

Tom Kelley Volvo Cars responded

We are so happy Ben was able to help you find your new Volvo! If you have any follow up questions after driving it for awhile, don't hesitate to give us a call!

June 15, 2023

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To say that this dealership is, exceptional and superior to the vast majority of car dealerships out there, would be an understatement. Ben Cauffmann, the salesman, was professional, great at communicatin More

by Frank D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

Jun 15, 2023

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes to give us a review on your recent purchase! We appreciate you allowing Jaylon and Ben to help you with your new purchase!

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