Ben Crosby
Ben Crosby at Ford of Columbia

Ben Crosby | Page 4

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Ben Crosby

July 18, 2024

Dealership Rating
Employee Rating

Excellent service department. Recall work was done quickly with a free inspection of my truck. More

by Miss Liz
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Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2024

Dealership Rating
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Overall, all went well. Oil change and tire rotation was prompt at time of appointment. Liked the pictures included with the overall checklist. After arriving back home, fou More

by Mike
Service Price Transparency
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Recommend Dealer
Yes

July 13, 2024

Dealership Rating
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Had a great experience bringing my F-150 in to be serviced. Will took great care of keeping me informed of the time and the cost. Very nice waiting room and dog friendly! More

by HeidiM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Pope

July 11, 2024

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Friendly and courteous staff. ...answered all questions...kept me updated on the repair progress and finished my job in a timely manner. More

by jholt423
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 04, 2024

Dealership Rating
Employee Rating

Great service! Very professional and courteous staff. Waiting area very clean and comfortable. Explained in detail about the work that was completed. More

by Jkmill37122
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2024

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The staff is always attentive, friendly, helpful and concerned with my needs. Employees not related to my service always ask if I need anything when they walk thru the waiting area More

by john
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2024

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Great service. They had my car ready and back to me in no time. Will continue going to them for all my service needs More

by Armserica74
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2024

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Friendly and helpful staff finished agreed upon work done on our vehicle in a timely manner, as always! More

by dparry24
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Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

The customer service staff were friendly and helpful. It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! More

by Jason Beck
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Hancock was our service tech. Fantastic job!

June 20, 2024

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Employee Rating

Personnel friendly and professional. Took forever to get personnel on the phone to schedule service for same day. More

by Spuckett636
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Recommend Dealer
Yes
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