Ben French | Page 33

Transparent, straight-forward Best buying experience I have had during the purchase of three new cars I have purchased in my lifetime. Initial price offered was transparent and fa Best buying experience I have had during the purchase of three new cars I have purchased in my lifetime. Initial price offered was transparent and fair. More

by CLAYTON300 Verified Customer Verified Customer

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The NEW Santa Fe experience I would like to thank Tom Fascetti, Scott Varnum, and last but not least Ben French for making my third Hyundai buying experience much easier and more I would like to thank Tom Fascetti, Scott Varnum, and last but not least Ben French for making my third Hyundai buying experience much easier and more pleasant than the others. Much appreciative for their handling of my needs and concerns before, during, and after the purchase. My '16 Sport (aka Frosty) has been the most quality Hyundai of the 3 so far. Thanks again Gentlemen for your Professional help. More

by DADOTWINB Verified Customer Verified Customer

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Great Experience Ben made the experience quick and easy. I knew what I wanted and Ben made sure I got exactly that, at a fair price and in a timely manner. Ben made the experience quick and easy. I knew what I wanted and Ben made sure I got exactly that, at a fair price and in a timely manner. More

by KATHLEENPARKER84 Verified Customer Verified Customer

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Fantastic We just purchased our new car with Ben and Scott yesterday. I have to say the experience was extremely painless. We called other dealerships around to We just purchased our new car with Ben and Scott yesterday. I have to say the experience was extremely painless. We called other dealerships around town to get the ball rolling on our finances before meeting with anyone and they were the only ones that contacted us back. They did not pressure us in anyway. We came in with an idea of what we wanted and after seeing our options we decided to go with a brand new 2016 Hyundai Elantra. Very pretty and am loving it so far. Ben phenomenal to work with and like we said we never felt any pressure whatsoever. Have already given out their name to a friend and will be back in the next year when we need to purchase our college daughter her car! More

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Blessing It was a blessing to work with the people at the dealer ship. I will refer all my friends to them and hope that they have the same experience that I h It was a blessing to work with the people at the dealer ship. I will refer all my friends to them and hope that they have the same experience that I had. More

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New Sonata The DeanTeam was the best dealer that I have dealt with, they care about what the customer wants and go out of their way to see that the customer gets The DeanTeam was the best dealer that I have dealt with, they care about what the customer wants and go out of their way to see that the customer gets it at a good price. Great team More

by WMyers Verified Customer Verified Customer

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Very Professional Buying Experience. Just completed buying a new Sonata. Adam and Ben couldn't have been more helpful in answering questions, test driving the models, and pointing out th Just completed buying a new Sonata. Adam and Ben couldn't have been more helpful in answering questions, test driving the models, and pointing out the many options. They had to go the extra mile and find the exact car that I wanted. Would not hesitate in referring them to friends and family. If you are interested in learning about one of the best cars on the road for value and price, take a look at the new Hyundai's. You will not be disappointed. More

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Great buying experience from beginning to end! What an amazing team of dedicated and genuine people. Everyone at the Dean Team was very accommodating, knowledgeable, and dedicated to getting me ex What an amazing team of dedicated and genuine people. Everyone at the Dean Team was very accommodating, knowledgeable, and dedicated to getting me exactly what I wanted. There was no pressure to try to push me into something that I wasn't sure about or didn't like. Their main focus is on the customer and making sure they are 100% satisfied and I am! I would recommend them to anyone looking for a new car. More

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Great! Hands down, the best car buying experience I've ever had. I've brought a few cars in the last 40 years some good some bad,these guys know how to sell Hands down, the best car buying experience I've ever had. I've brought a few cars in the last 40 years some good some bad,these guys know how to sell cars. More

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Recent Purchase of 2015 Sonata Sport Chris "Recent Purchase of a 2015 Hyundai Sonata Sport" Prior to going to the dealership, I visited their website. During my search, I saw a 2015 Chris "Recent Purchase of a 2015 Hyundai Sonata Sport" Prior to going to the dealership, I visited their website. During my search, I saw a 2015 Sonata Sport that possibly fit my price range and had what I was looking for. I sent an email inquiring about the car and the price. Within an hour, I got a call and email from Adam Novik. He wanted to get a little more information from me about what I was looking for and my possible trade in. During our conversation, I explained to Adam that I had been to other dealerships and had several offers made. I also explained to Adam that I had just had a really bad bad experience with a dealership attempting to pull a bait and switch. Adam listened and said he was truly sorry for my bad experience. Adam assured me that Dean Team does not engage in that type of practice and that if a deal could be made or not, they would be fair and respectful of my time. So, as a result of the conversation, I made an appointment to go in around 12:30 that day (12/20/14). Once I arrived around 12:30, I walked in and was greeted by a variety of employees. They asked how they could assist me. I informed them that I was there to see Adam Novik. Adam immediately came out, shook hand and introduced me to Ben French (Sales Consultant). I explained to Ben the car I was interested in and what I was possibly trading in. I also explained to Ben that my time was valuable and that I had a very bad experience with another dealership. Ben listened and assured me that everything would be straight-forward. After making sure he knew the car I was interested in, we sat down gathered the usual information and began the negotiation process. After about an hour or less, we looked at several options for trade in and payment plans that I was interested in. Ben went and spoke with Adam and Scott about what I was looking for in regards to payment and trade in value. Within about another 30 minutes, we came to an agreement that could make the deal work, if the interest rate was right. At this point, this is where Scott Varnum came in. After about an hour or so, Scott and I discussed terms, interest rates and monthly payment. This process took about another 30 minutes. During our negotiations, Scott was honest, respectful and worked with me to come up with a deal that worked for my budget. Finally, after the papers were signed, Scott asked Ben to make sure that I met everyone in their service department. Each person that I was introduced to was very friendly and demonstrated the Dean Team family environment that I heard about from other customers. I can say from beginning to end, the process was positive, friendly and fair. More

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