Ben French | Page 34

great experience-great car My salesman Joel was great. Even though he was new, he was eager to help and get the answers I needed. Follow-up was great. Would definitely recommend My salesman Joel was great. Even though he was new, he was eager to help and get the answers I needed. Follow-up was great. Would definitely recommend them to friends. More

Report | Print

Personable and Professional Joel Maislin and Ben French were my salesmen and I was thoroughly happy with my treatment by them from the moment I entered the dealership to the clos Joel Maislin and Ben French were my salesmen and I was thoroughly happy with my treatment by them from the moment I entered the dealership to the closure of the deal. They were respectful, professional and fair in all the negotiations. I was totally happy with the "bottom line". They never talked down to me or tried to pull anything over on me. This is my second car purchased here and it won't be the last. More

Report | Print

"Great experience after 12 years without a car payment" Well, it had been 12 years since I bought a car and 10 years without a car payment. Ben French did a great job dealing with me over a 5 day period. Well, it had been 12 years since I bought a car and 10 years without a car payment. Ben French did a great job dealing with me over a 5 day period. I am not an easy sale, I know that, but Ben answered all of my questions and worked with me through the whole process. The Dean Team put together a very competitive package which included working with the price of the car, a few trinkets for the car, and a very competitive financial package. All & all, it was a smooth transaction and I am very comfortable recommending the Dean Team for your next car purchase. I also highly recommend you talk with Ben French when that time comes. EVERYONE I worked with was very professional and as I said before, they addressed any questions I had. I look forward to dealing with the Dean Team for my service needs. More

Report | Print

Phenomenal Buying Experience Several weeks ago my husband and I purchased a new 2014 Hyundai Sonata from Dean Hyundai in Ballwin, MO. We love the car. But we loved even more the Several weeks ago my husband and I purchased a new 2014 Hyundai Sonata from Dean Hyundai in Ballwin, MO. We love the car. But we loved even more the whole sales, financing, and servicing experience. Ben French was our sales person. He was knowledgeable not only about the Sonata's specs, but also the Elantra's and the Genesis'. He was patient and listened well to our questions, answering every one of them in customer friendly, understanding language. Effective salesman that he is, Ben struck with us just the right balance, allowing us time to process his information yet simultaneously helping us move toward making a decision to buy. It was easy to see that Ben has good instincts for customers as well as being well trained and mentored. Our experience with financing the Sonata was as excellent. Scott Varnum was personable and also "knew his stuff". He outlined the financing process as well as detailing the options available to us. He gained our confidence when he" delivered" the best options in a timely, competent, and efficient manner. We like this in the person who is dealing with our money :-) Furthermore, so far, everything Scott said about the dealership's great service department has been correct. The service manager did a fantastic job of orienting us to the car upon delivery. A follow-up visit to better understand the android phone and and car synching went just as well. All in all, our experience with the Dean Hyundai Team has been phenomenal. This is probably the 12th car my husband and I have purchased in our lifetime, so we have many other experiences to compare with this one! At Dean, everyone "on the floor" of the dealership was helpful. Each person was willing to "go that extra mile" to help or get us to a colleague who could help. They were a team, but also seemed like a caring family. Most importantly, they made us feel like we joined their family.....the Dean Auto Family. So far, we have been pleased to become part of that "family". We think that in any venue, extraordinary service should be recognized. We hope Hyundai has established a way to do this. Nord62014 More

Report | Print

My VW Tiguan First of all I thank all the wonderful persons at Dean Team I met. I saw a lot of care , coordination and received a lot of help in getting my first n First of all I thank all the wonderful persons at Dean Team I met. I saw a lot of care , coordination and received a lot of help in getting my first new car. I had a wonderful experience during the process of buying my new VW. The Dean Team experts showed us the right path, the right car for the right price. I already recommended to a couple of my friends and I would continue that. Thanks to Scott from DT- Hyundai, Scott R - VW and Ben F for helping us through the whole process. -MurthyC More

Report | Print

excellent service Working with Richard, Tim, & Ben was a really great experience. They were curtious, informative, & professional. I would not only return to this parti Working with Richard, Tim, & Ben was a really great experience. They were curtious, informative, & professional. I would not only return to this particular dealership, but would request to work with these guys again! More

Report | Print

The sales consultant (Ben) did a very nice job showing off the different vehicles and options, and when I came around the first time to just drive, he weren't pushy at all trying to get a sale. Ben offer off the different vehicles and options, and when I came around the first time to just drive, he weren't pushy at all trying to get a sale. Ben offered up a vehicle to take home for a day so everyone could check it out, which was very nice. Once I had decided on a Hyundai, Ben did a great job trying to find me exactly what I was looking for, and was able to find both the trim level and color I was looking for. The dealership offered a very fair price that really didn't require much negotiation at all, and did it in a pretty timely fashion. The dealership building isn't much to look at, and is not as plush as many of the other dealerships on Manchester. However, the people there were very good and it's easy enough to overlook their facility. More

Report | Print

We couldn't have asked for better assistance than what we received from Ben French and Tom Fascetti. We were appreciative that we were able to close our deal even with some obstacles. Ben was wonde what we received from Ben French and Tom Fascetti. We were appreciative that we were able to close our deal even with some obstacles. Ben was wonderful and came in on his day off to conclude our sale and get us on our way. Working with the Dean Team was a great experience. More

Report | Print

This was by far my best experience with a car dealer. The price was negotiated over email prior to me seeing the vehicle so no pressure at the dealership over price. Adam, Ben, and Scott couldn't have been a price was negotiated over email prior to me seeing the vehicle so no pressure at the dealership over price. Adam, Ben, and Scott couldn't have been any nicer. The whole process went smoothly and I felt no pressure to purchase any extras even though I did decide to purchase a few of them. I had a hard stop time due to a meeting that evening and Ben even offered to drop my vehicle off at my home so it was there waiting for me when I got home. I highly recommend anyone going to this dealership for the purchase of a new vehicle. The experience was very pleasurable considering the amount of money you end up dropping buying a brand new vehicle. I would go back to them in a heartbeat! -Todd More

Report | Print

I was in Colorado Springs, CO visiting my 90 year old father and decided it was time for a new car. The car I was driving was a 2000 Camry with 230,000 miles on it. It is still a great car and probably h father and decided it was time for a new car. The car I was driving was a 2000 Camry with 230,000 miles on it. It is still a great car and probably has at least another 1000 miles on it but little inexpensive inconvenient things were starting to occur. My last purchase of a NEW car was in 1973 when I got a Buick LaSabre. Since then I'd always purchased pre-oned and usually from an individual. I contacted Auto bytel and soon had five dealers contacting me. All were good low pressure but Ben French at Dean Team was by far the best. Ben made sure I got the best price and the exact car I wanted. I did the whole process via e-mail and phone calls and never met Ben or Adam until I picked up the car. I did not have a trade in and was paying cash. Ben even told me I could put up to $3000 on a credit card to get points and it would still be a cash sale. THE IRONIC THING IS, I HAD A BAD EXPERIENCE AT DEAN TEAM SEVERAL YEARS AGO WHEN I MY WIFE AND I WERE LOOKING FOR A NEW /USED CAR FOR HER AND I SWORE MY SHADOW WOULD NEVERDARKEN THEIR DOORWAY AGAIN. WELL MY SHADOW DID DARKEN THEIR DOORWAY AGAIN AND I'M REALLY GLAD IT DID. John Williamson More

Report | Print