Ben Goldman

"Quick and Complete"

- Jacob G. Verified Customer

Been in this facility multiple times for regular service and additional repairs. In both instances I have received excellent care and typically ahead of their estimated time. I would recommend going to this dealer to have any work done.

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"Phenomenal service! Ben listened carefully to my issues..."

- etburleson Verified Customer

Phenomenal service! Ben listened carefully to my issues and fixed them and did an overall inspection of the vehicle as well. I will recommend Subaru of Kenosha to all my friends!

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Stephanie was very polite and patient going over all the car controls and answering my questions. I appreciate the staff for finding the exact car I wanted and for being agreeable to negotiation.

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"Still having problems with my radio. Would love new,radio"

- theabbis Verified Customer

Ben was great and had my radio updated. Still having problems with it. The radio sorry sucks. This will be the reason won't by another subura

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"Excellent Customer Service "

- jeni.preskar Verified Customer

I would highly recommend this place. I ran over some metal on the High way and had to get towed to this dealership. They were very helpful and understanding of my situation. I was towed there late in the day and they squeezed me in to check for any damage. They ended up waiving the diagnostic fee and only charged me for the labor to check for damage. They were fantastic! From beginning to end, All the Subaru employees (Roadside Assistance and Dealership) helped make a stressful situation much easier to handle. I will forever be a Subaru customer!

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"very disappointing after three previous visits"

- franklvglf Verified Customer

customer service appears to lost focus, service writer dropped the ball, got sidetracked, forgot my vehicle completely! When I located the service writer and asked what was going on with my vehicle, since it was sitting there wet, he said he turned it over to Matthew who brought the paperwork to the clerk .??

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"I like the techs, but the costs are high and not worth it"

- MJKOTZ Verified Customer

I have had 4 cars over the course of my lifetime and when I bought my Outback, I thought I would continue to do everything at the dealer to ensure my car was taken care of correctly. I have always appreciated the techs, the communication, the car wash, but the costs are really high. Right now, I am not that happy with my Outback. It is leaking oil at 91,000 miles. My Plymouth Colt had 200,000 miles, no issues. My used Honda Accord had 150,000 miles, no issues. My Toyota Camry had 130,000 miles no issues. So the fact that my Outback has so fewer miles and has already developed a serious problem that I have to monitor and that if it needs to get fixed will cost around $4000.00 there is pretty upsetting. My guess is that I will stop using the dealership, find a local repair place and not buy another Subaru when the time comes. Again, this is not a reflection on the techs, but is terribly disappointing when I have tried to do everything with the dealership, spent a lot more money on repairs and general service and it has gotten me nowhere.

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"Quick and efficient oil change"

- beaker.meyer Verified Customer

Everything went smoothly and everyone I encountered was friendly and knowledgeable. I’m so happy that I joined the Subaru family and that there is a Kenosha location.

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"Ben is service dept was awesome "

- lynette22 Verified Customer

Service dept did take carer of my airbag replacemnet and a few other repairs . I still have an issue that hadnt been found and repaired . Will have to come back in future but won't be happy to have to pay another deductible,towards warranty work . This issue should be coverered by warranty but that issue wasnt clearted and it wasnt fixed at that time. Id love to be able to bring it back and have it looked at and get it rerpaired without revisiting that $250 deductible again. Thank you Lynette Ross

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"18k service"

- mitchgoldman1 Verified Customer

Great job everyone! 18k service completed, recall done and front noise from leaky strut taken care of! I'll be back for 24k service. Thank you!

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