Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Lauren Gaines

May 31, 2026

Dealership Rating
Employee Rating

Felt very predatory. Will be seeking new dealership for future purchases. I know your scam More

by andrewstremcha
Recommend Dealer
No

Other Employees Tagged: Lauren Gaines

May 28, 2026

Dealership Rating
Employee Rating

good service fair price fast work nice show room and wating area and good coffee More

by mutrackdad1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 28, 2026

Zeigler Subaru of Kenosha responded

Thanks for the 5-star rating of your Subaru Outback service. We’re pleased you found our pricing fair, service quick, and enjoyed the showroom, waiting area, and coffee. Matthew and our service team look forward to helping you with your next visit.

May 15, 2026

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Service was excellent - as usual. Making an appointment was timely. Service was prompt and efficient. More

by tTLW
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 16, 2026

Zeigler Subaru of Kenosha responded

Thank you for sharing your feedback! We're happy to hear that making an appointment was easy and the service was prompt and efficient. We look forward to welcoming you back to Zeigler Subaru of Kenosha!

May 09, 2026

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Always get wonderful treatment. ..Lauren Gates has been a fabulous service rep since I have had the pleasure of meeting her and is a great advocate...esp when dealing with insurance More

by V Behrens
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to hear Lauren made the insurance process straightforward after rodent damage to your Subaru Outback. We’re glad the detailed checklist, thorough repairs, and cleanup kept you on the road without needing a return visit. Thank you for trusting our service department through each generation of your Subaru.

May 04, 2026

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Prompt service. However, the tire pressure sensor light I came in for is still on. More

by SCOTTKASPROWICZ
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Zeigler Subaru of Kenosha responded

Scott, thank you for choosing us! We'll see you next time. Safe travels! - The Zeigler Subaru of Kenosha Team

April 29, 2026

Dealership Rating
Employee Rating

Super helpful and knew exactly how to fix the problem, and the fix was very quick More

by Jayjay.rouse.6
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Apr 29, 2026

Zeigler Subaru of Kenosha responded

It’s great to hear that our team quickly identified and resolved the issue with your Subaru Outback. Thank you for sharing your positive experience. We look forward to assisting you again.

April 27, 2026

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Always a good experience. Friendly and polite staff. Never pressure into something I don't need. Highly recommend! More

by krostal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas

Apr 27, 2026

Zeigler Subaru of Kenosha responded

We appreciate your continued trust and are glad our staff made each visit friendly and respectful. It’s great to know you never felt pressured during your Subaru Outback service. Thank you for recommending us!

April 26, 2026

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Employee Rating

I was very impressed with the service I received. Everyone that I encountered was kind, courteous, and attentive. More

by Colleen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Apr 26, 2026

Zeigler Subaru of Kenosha responded

We’re glad to know you felt cared for by our team during your Subaru service. Thank you for highlighting the courteous and attentive approach you experienced. We look forward to serving you again.

April 26, 2026

Dealership Rating
Employee Rating

Quick in and out service. Nice service people answering any questions. Now my Subaru can go to Colorado. More

by ACTIONJAK_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Zeigler Subaru of Kenosha responded

We appreciate you highlighting our quick turnaround and the way our team answered your questions. Lauren and the service crew were happy to prepare your Subaru Outback for the Colorado journey. Enjoy the road ahead.

April 25, 2026

Dealership Rating
Employee Rating

Just came in for an oil change and all the staff was polite and helpful More

by DAVID.SATZGER
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Apr 26, 2026

Zeigler Subaru of Kenosha responded

Thank you for highlighting your recent oil change. Lauren and our team are glad you found our staff polite and helpful and look forward to assisting your Subaru Outback again.

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