Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
234 Reviews
4.8

234 Reviews

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234 Reviews of Lauren Gaines

November 05, 2026

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Employee Rating

So far I've only needed basic oil changes at the 6000 marks and tire rotations and inspections. So far so good with the service department... I prefer more frequent changes and do my own between those a More

by SithTracy
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2026

Zeigler Subaru of Kenosha responded

We're glad the oil changes, tire rotations, and inspections have gone well for you. We appreciate your confidence in our service team as you care for your Subaru Crosstrek Hybrid with longevity in mind.

November 04, 2026

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Service guys are simply just the best. Let’s be honest. No one compares. These guys don’t care about ripping you off. They just want what’s best for you. If it’s due, they will let you kno More

by Carola70
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2026

Zeigler Subaru of Kenosha responded

Our service team respects your choice about which recommendations to move forward with. We're glad you feel informed and comfortable making those decisions when bringing your Toyota Tacoma in for service.

October 26, 2026

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Work was done on time and no issues but lacks the personal connection. Felt like my car is just a number and so am I. More

by micheleadmin
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Recommend Dealer
Yes
Oct 27, 2026

Zeigler Subaru of Kenosha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 23, 2026

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Efficient! Honest! And very informative all staff answered my questions and got my car done as promised More

by Beth a
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Recommend Dealer
Yes

Other Employees Tagged: Adam Salinas, Diana Bollas

Oct 23, 2026

Zeigler Subaru of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Subaru of Kenosha.

October 20, 2026

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Professional, honest, and friendly. I hate filling out these ratings every time I need service, but I don't want the people who actually interact with me to be penalized. I realize mana More

by JohnHKress
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Recommend Dealer
Yes
Oct 21, 2026

Zeigler Subaru of Kenosha responded

John, we appreciate your feedback and will pass it along to Zeigler Subaru of Kenosha's management team. It is great to hear that their team is professional and honest, and we look forward to seeing you again in the future. Take care.

October 07, 2026

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I drive 50 minutes to get my service done at Zeigler Subaru, when I could go to the local Subaru dealership which is 2 miles away. That’s how much I think of their service. I also have bought both of my More

by WEEXCEL2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas

Oct 07, 2026

Zeigler Subaru of Kenosha responded

Hi Eric, we’re glad to have you as a loyal customer of Zeigler Subaru of Kenosha! Thanks for making the trip and sharing your experience. We’re grateful for your business and referrals. Safe travels in your Subarus!

Oct 08, 2026

Zeigler Subaru of Kenosha responded

Hi Eric, we’re glad to have you as a loyal customer of Zeigler Subaru of Kenosha! Thanks for making the trip and sharing your experience. We’re grateful for your business and referrals. Safe travels in your Subarus!

Oct 07, 2026

WEEXCEL2 responded

Your welcome! Keep doing what you’re doing, because it works. Eric

September 19, 2026

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It was an excellent service I was provided with a loaner while waiting for the dealership to complete the repairs More

by isomadiari2000
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Sep 19, 2026

Zeigler Subaru of Kenosha responded

Our service team was happy to provide you with a loaner while your Subaru Outback was in for repairs. Your positive feedback means a lot to our service department.

September 10, 2026

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Zeigler Subaru dealership is a car shoppers dream. The staff is very knowledgeable and will pair you with the best car for you More

by Pat
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Recommend Dealer
Yes

Other Employees Tagged: Karson Koprovic, Miguel Tapia

Sep 10, 2026

Zeigler Subaru of Kenosha responded

Hi Pat, thank you for sharing your lovely feedback about our team! We appreciate your confidence in Zeigler Subaru of Kenosha.

August 20, 2026

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Employee Rating

Service was excellent. Very impressed in how clean everything was. Our repair was completed in the time promised. More

by BOBBURNS7919
Recommend Dealer
Yes
Aug 23, 2026

Zeigler Subaru of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Subaru of Kenosha.

August 17, 2026

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I have been bringing my car there for two years and each time the service was great. More

by FROGROTH
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Recommend Dealer
Yes
Aug 18, 2026

Zeigler Subaru of Kenosha responded

Thank you for leaving us this five-star review and for your kind words about our service team. Zeigler Subaru of Kenosha. We'll see you next time!

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