223 Reviews
Write a Review223 Reviews of Lauren Gaines
August 11, 2026
Lauren is fantastic. I appreciate the friendly & professional service she provides with clear communication on the needs & recommendations of my vehicle. I appreciate her I appreciate the friendly & professional service she provides with clear communication on the needs & recommendations of my vehicle. I appreciate her honest approach, which is not the same feeling at other service departments. I continue to come back time and time again with her being the main reason. More
Other Employees Tagged: Lauren Gaines
August 08, 2026
I've only been in twice so far with our new Crosstrek, and the service department has been kind and respectful. Looking forward to a long relationship with a quality service department. Would like to ke and the service department has been kind and respectful. Looking forward to a long relationship with a quality service department. Would like to keep this car on the road for 300,000+ miles. I've gotten that out of my past Honda and heard wonderful things about well maintained Subaru's! More
Other Employees Tagged: Matthew Rydberg, Adam Salinas, Zach Zuurdeeg, Diana Bollas, Anthony Arroyo
August 07, 2026
Entire staff is pleasant, professional and very knowledgeable. I'm extremely pleased with the service work completed on my Ascent knowledgeable. I'm extremely pleased with the service work completed on my Ascent More
Other Employees Tagged: Adam Bihun, Zach Zuurdeeg, Diana Bollas
August 05, 2026
The 6 month oil change and tire rotation went smoothly and they checked on my eyesight as it sometimes goes out for a few blocks. Everything checked out fine and the service was fast and smooth. and they checked on my eyesight as it sometimes goes out for a few blocks. Everything checked out fine and the service was fast and smooth. More
Other Employees Tagged: Matthew Rydberg , Jim Madsen and Reid Stanley
July 31, 2026
Have had a very long time of going here for service and have mostly had a positive experience. Service personnel want to do their best and it shows! Would recommend have mostly had a positive experience. Service personnel want to do their best and it shows! Would recommend More
Other Employees Tagged: Diana Bollas
July 29, 2026
Everything was great. Lauren in service was very kind and helpful answered all the questions. I love your new technology from the technician with the video showing you wha Lauren in service was very kind and helpful answered all the questions. I love your new technology from the technician with the video showing you what he had looked at and what thoughts were I thought that was clever idea thanks again for everything. More
July 29, 2026
I don’t get any good service. Z guard.service staff denied my request, I already paid $1000.for this service. That’s is not fair.i m not recommending there service. Z guard.service staff denied my request, I already paid $1000.for this service. That’s is not fair.i m not recommending there service. More
Other Employees Tagged: Matthew Rydberg, Adam Salinas, Zach Zuurdeeg, Miguel Tapia, Diana Bollas, Anthony Arroyo
July 23, 2026
Lauren is always very professional, friendly and provides great customer service. I look forward to her service every time I go there for service. great customer service. I look forward to her service every time I go there for service. More
Other Employees Tagged: Lauren Gaines
July 22, 2026
Great service department, they were quick to go over my service options and explain to me how to go thru my insurance due to a squirrel chewing on our engine harness. Lauren was great! service options and explain to me how to go thru my insurance due to a squirrel chewing on our engine harness. Lauren was great! More

