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Ben Howe
Ben Howe at Charles Gabus Ford

Ben Howe

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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5.0
16 Reviews

I am new to selling cars, but have been working at the dealership for awhile and I love it. I enjoy meeting new people and love showing them the amazing technology in our cars.

5.0

16 Reviews

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16 Reviews of Ben Howe

December 08, 2025

Dealership Rating
Employee Rating

Great experience! Ben & Troy were fantastic! Innfelt cared about and very well taken care of More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy

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Dec 10, 2025

Charles Gabus Ford responded

Hi Erika, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

December 05, 2025

Dealership Rating
Employee Rating

I think it is efficient and clean and employees are courteous and take time to listen to your concerns More

by Gunner.anderson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Delmege, Robert Kritenbrink, David Kritenbrink, Michelle Hays, David Martin, Michael Dabney, Tonya Rubenking

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October 31, 2025

Dealership Rating
Employee Rating

Have had great service and support for my two Ford hybrid Fusions. Friendly staff over past 16 years. More

by Anna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Delmege, Robert Kritenbrink, David Kritenbrink, Michelle Hays, David Martin, Michael Dabney, Tonya Rubenking

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Nov 03, 2025

Charles Gabus Ford responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2025

Dealership Rating
Employee Rating

Always excellent service and clean facility. We feel like friends not just customers. We’ll be back!! More

by Denise.beener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

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October 02, 2025

Dealership Rating
Employee Rating

Very helpful! Kind workers and great at corresponding with those of us you deal with. I greatly appreciate your expertise. More

by jmfreicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Charles Gabus Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2025

Dealership Rating
Employee Rating

Excellent service ! Very pleased with Charles Gabus Ford.... 6 new vehicles purchased in last 25 years.. More

by Bob Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders, Noah Wolter, Robert Kritenbrink, David Kritenbrink, David Martin, Joel Jenkins, Denny Anderson, Justin Marmet

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September 02, 2025

Dealership Rating
Employee Rating

Very professional and prompt. Service kept me informed about the progress and the needed work More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

August 27, 2025

Dealership Rating
Employee Rating

Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). More

by gdoelle1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Rubenking

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Sep 02, 2025

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

I’ve always had good experiences at Charles Gabus. I’m on the 5th car that we bought new from them. The service staff is always friendly and informative. More

by missymaine20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Charles Gabus Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2025

Dealership Rating
Employee Rating

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff More

by jdavis11064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Longden, Randall (Rob) Hinds, Casey Westra, Robert Kritenbrink

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Jun 16, 2025

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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