Ben Kranitz | Page 5

Disconnected teams and departments don’t produce an experience that aligns to Lexus’s pursuit of perfection. experience that aligns to Lexus’s pursuit of perfection. More

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Knowledgeable, patient, and helpful during the financing process. Great service! The goal was to leave in a new vehicle and the team made it happen. process. Great service! The goal was to leave in a new vehicle and the team made it happen. More

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I have been trying to purchase an LS 500 since 2021. They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be told that this production would be limited to 250 vehicles for the year and that the LS 500 would no longer be made in it’s current fashion. I started seeing the 2026 LS 500 in different car ads, but every time I called, they said the vehicle was already spoken for. I went so far as to call several dealerships in Illinois, Minnesota and the two dealerships here in Southeastern Wisconsin. I spoke to several sales persons and managers to no avail. In mid December, I received a call from Ben Kranitz from Lexus Of Milwaukee. He said that he would try to get the vehicle for me. Much to my surprise, by the end of December, he called me back to say that he had secured an LS 500 2026!. He stated that the car was in production and should be here by mid to late February 2026. I took delivery of the car on February 5, 2026!. I cannot thank Ben and the Manager of Lexus Of Milwaukee enough for going above and beyond the call of duty. I had been so discouraged because so many sales people and managers had seemed to put little effort and little hope into securing this car for me. I gladly give Ben Kranitz, the Lexus Of Milwaukee Manager, and their staff a five star rating for going above and beyond to secure my desired vehicle. More

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I had expectations of a particular experience while car shopping and Ben both met and exceeded those expectations. He did all he could to help me get into a Lexus. I’d recommend him every time! I look forw shopping and Ben both met and exceeded those expectations. He did all he could to help me get into a Lexus. I’d recommend him every time! I look forward to my future as a member of the Lexus family. More

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I had a great experience with Ben and Christine (CC). Ben handled all the upfront preparations and did a great job. CC was fantastic. Very knowledgeable and easy to work with. Made the buying experience Ben handled all the upfront preparations and did a great job. CC was fantastic. Very knowledgeable and easy to work with. Made the buying experience fun and efficient. Well done CC! More

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Good experience good service is services by individuals Dimitri k knows his job very well. Thinking about trading my 2024 Lexus TX 350. Dimitri k knows his job very well. Thinking about trading my 2024 Lexus TX 350. More

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After numerous non returned phone calls to the dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He se dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He set everything up for the next day and he and Chris had us out in less than a half hour. They both deserve recognition for their representation of your dealership because we were very soured after not getting a call back to any of our attempts. They apologized over and over for a mistake they didn’t make which shows their professional and loyalty to your dealership. Thank you again to Ben and Chris for making this process actually an enjoyable one. Much appreciated! Don and Tracy More

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Ben was very attentive and explanatory. He went thru details and took his time to walk thru the car features. Soft spoken not pushy licky many other salespeople He went thru details and took his time to walk thru the car features. Soft spoken not pushy licky many other salespeople More

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Kevin, the new car directer, made the deal almost painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. He did just about it all when I came to pick up the vehicle and was a wizard transferring tech information from the old to new NX. Chris in finance provided tons of pages to sign and initial for the lease. All went smooth. Finally, Everett got back from vacation and checked in to make sure all went well with delivery of the vehicle. We had a nice conversation and wrapped it up. I believe this was my 6th Lexus from this dealer. More

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Worked with Ben on getting the vehicle and he has been providing a seamless experience providing a seamless experience More

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