Myrien Harris

All the people I met were pleasant and professional. Ben Kranitz was exceptional and exceeded my exoectations’ Ben Kranitz was exceptional and exceeded my exoectations’ More

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From the moment I walked into the dealership until,I left,I was treated very respectfully. The staff I was involved with were very polite and hospitable. left,I was treated very respectfully. The staff I was involved with were very polite and hospitable. More

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I just purchased my first-ever lease, and Rico assisted me from the very beginning. He was an absolute pleasure to work with—kind, patient, and thorough in breaking everything down in a way that was easy t me from the very beginning. He was an absolute pleasure to work with—kind, patient, and thorough in breaking everything down in a way that was easy to understand. There were no hidden costs, and I never felt pressured to purchase options I couldn’t afford. I truly appreciate his outstanding customer service and the effort he put into making this process smooth and comfortable for me. Because of this experience, I’ll absolutely continue working with him in the future when I’m ready for my next vehicle. Thank you, Rico! I sincerely hope your hard work and dedication are recognized—you made a potentially overwhelming experience a great one. More

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Excellent experience! Kind, knowledgable, and cognoscente of your time. Will certainly purchase my next vehicle here as well! Kind, knowledgable, and cognoscente of your time. Will certainly purchase my next vehicle here as well! More

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Minna was great to work. Such a nice personality and smile. She was always upfront with me and kept me up to date on my vehicle. Thanks Minna May you continue to have grea Such a nice personality and smile. She was always upfront with me and kept me up to date on my vehicle. Thanks Minna May you continue to have great success! More

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Minna was fantastic! Efficient use of voice, text, and when she was off duty, she arranged for someone else to help me. She has been super responsive, even after the sale Efficient use of voice, text, and when she was off duty, she arranged for someone else to help me. She has been super responsive, even after the sale! I’ve purchased add ons and have had questions about all the new technology and when she didn’t know the answers, she found them. This was my 3rd new car purchase from Lexus North Shore in 14 years and Minna made a stressful experience far more pleasant. The service department is top notch as well! I simply love my new RX350h! More

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Easy buying car process and everyone is nice. I was treated very nicely and clean place. I was treated very nicely and clean place. More

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Knowledgeable, patient, and helpful during the financing process. Great service! The goal was to leave in a new vehicle and the team made it happen. process. Great service! The goal was to leave in a new vehicle and the team made it happen. More

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Very easy to work with. We had a low pressure experience, and overall, a very smooth transaction. We had a low pressure experience, and overall, a very smooth transaction. More

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I have been trying to purchase an LS 500 since 2021. They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be told that this production would be limited to 250 vehicles for the year and that the LS 500 would no longer be made in it’s current fashion. I started seeing the 2026 LS 500 in different car ads, but every time I called, they said the vehicle was already spoken for. I went so far as to call several dealerships in Illinois, Minnesota and the two dealerships here in Southeastern Wisconsin. I spoke to several sales persons and managers to no avail. In mid December, I received a call from Ben Kranitz from Lexus Of Milwaukee. He said that he would try to get the vehicle for me. Much to my surprise, by the end of December, he called me back to say that he had secured an LS 500 2026!. He stated that the car was in production and should be here by mid to late February 2026. I took delivery of the car on February 5, 2026!. I cannot thank Ben and the Manager of Lexus Of Milwaukee enough for going above and beyond the call of duty. I had been so discouraged because so many sales people and managers had seemed to put little effort and little hope into securing this car for me. I gladly give Ben Kranitz, the Lexus Of Milwaukee Manager, and their staff a five star rating for going above and beyond to secure my desired vehicle. More

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