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Ben Lutz
Ben Lutz at INFINITI of Lynnwood
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Ben Lutz | Page 3

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Ben Lutz

March 22, 2024

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Ben and his team worked hard to diagnose and track down our problem. Communication was a priority More

by JR1159
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Yes
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Mar 22, 2024

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Ben and the team provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

March 21, 2024

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Very professional in their service approach. The services discussed were performed timely. Service person was very professional. A great experience. More

by jtallman.fitness
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Mar 21, 2024

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your visit. We are happy that our service team provided you with a professional, timely and great customer experience. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 18, 2024

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Good service why do I have to do 15 words minimum one two three four More

by Barrassjack
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Yes
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Mar 18, 2024

INFINITI of Lynnwood responded

Thank you for your visit and for taking the time to share you review. We are always happy to learn that the team provided good customer service for you and it was our pleasure assisting you. We are sorry about the minimum word requirement and I have passed on your feedback to management. We appreciate you and your business and will look forward to your next visit with our team. Have a great week!

March 18, 2024

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Phenomenal service! I highly recommend the team at Infiniti of Lynnwood. The best part was that my car looked great when I came to pick it up. More

by sunil2
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Mar 18, 2024

INFINITI of Lynnwood responded

Thank you for your visit and it was our pleasure assisting you. We are happy to learn that Ben and the team provided you with phenomenal service and that your car looked great at pickup. Thanks for the trust you place in INFINITI of Lynnwood to take care of you and your car. We will be looking forward to seeing you at your next visit with us. Have a wonderful week!

March 16, 2024

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The service team here is awesome. Good customer service makes a world of difference. I don't appreciate the 15 word minimum on this section though! More

by sjh
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Mar 18, 2024

INFINITI of Lynnwood responded

Thank you! We appreciate your kind review and the extra effort to leave it. We are happy that the service team provided you with awesome customer care and we have shared your feedback regarding the 15 word minimum with the management team. We are grateful for you and your business! Have a great week!

March 15, 2024

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Thanks to the great team of Infiniti of Lynnwood service and parts department for a great service. More

by seattledirectauto
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Recommend Dealer
Yes

Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Chris Jeanneret, Joel White, Kyra Russo, Travis Nakagaki, Roger Milan

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Mar 15, 2024

INFINITI of Lynnwood responded

We appreciate you and you it was our pleasure! Thank you for choosing INFINITI of Lynnwood and for allowing our parts and services departments to assist you. We are grateful for you and your business! Have a wonderful weekend!

March 13, 2024

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Ben was super helpful and friendly. I would come back to this dealership just so I wouldn't have to deal with anyone else but him. More

by sjh
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Mar 13, 2024

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are happy that Ben provided you with a helpful and friendly customer experience. Thank you for choosing INFINITI of Lynnwood!

March 12, 2024

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Quick, easy and fair priced. To my car here for tires. They got me what I wanted and I was on my way in under two hours. More

by TROY1ARBANASIN
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Travis Nakagaki, Roger Milan

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Mar 12, 2024

INFINITI of Lynnwood responded

We appreciate you and we are happy to hear that your experience with our team was quick, easy and fair priced. Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

March 11, 2024

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Service was good, Ben was a good. Not sure what happened but I thought I did not ask for a tire rotation, then they did one anyway. It’s not a big deal though More

by tyswartz98
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Yes
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Mar 12, 2024

INFINITI of Lynnwood responded

Thank you for taking time to share your 5 star review and we are happy that Ben provided great service and customer care. We are sorry for any miscommunication during your visit regarding your services and we will be looking forward to providing you with an exceptional experience at your next visit with our team. We appreciate you and your business!

March 11, 2024

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The service was completed in a timely manner, less time than I was originally expecting. More

by Shannantidwell
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Mar 12, 2024

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you with your service needs. We are happy that your visit and customer experience was timely and positive. We will be looking forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

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