Ben Pugliesi
Ben Pugliesi at Rivard Buick GMC

Ben Pugliesi | Page 2

Floor Manager

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.9
114 Reviews

Originally from Brooklyn, NY he has been with us since 2003 and has spent time in many roles including our sales manager. He has always been an advocate for his clients and a strong influence on his peers. He has also spent 9 years as a prominent member of BNI (Business Network International) representing Rivard Buick GMC. He is blessed to be married for the last 43 years and has 2 married daughters, 2 awesome son-in-laws, and 3 beautiful grandchildren.

Dealership Experience

22 yrs, 9 mos

4.9

114 Reviews

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114 Reviews of Ben Pugliesi

July 27, 2024

Dealership Rating
Employee Rating

I really liked the sales process, it was quick and you only deal with one person and dealer fees are told to you up front. The day after I bought it, I had to spend $800 on repairs. I had wanted a 2nd key More

by tbrandau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Bone

Jul 29, 2024

Rivard Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback and am glad you found the sales process efficient. I understand your concerns regarding the post-purchase repairs and the miscommunication about the key. We take customer feedback seriously and will address the issues raised to ensure a better experience in the future. Feel free to reach out to me directly so I can further assist you. Thank you for choosing Rivard Buick GMC. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

July 12, 2024

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Employee Rating

Ben Pugliesi was outstanding. He took care of everything and mad it a stress free purchase. More

by AAE94R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 15, 2024

Rivard Buick GMC responded

Thank you for choosing Rivard Buick GMC and for the glowing review! I'm thrilled to hear that Ben provided outstanding service and made your purchase stress-free. I look forward to assisting you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 30, 2024

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Great service. Low pressure sales.Ben did a great job with sales and delivery. Thanks. More

by SIMFAM99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Guidash

Jul 02, 2024

Rivard Buick GMC responded

Thank you for the 5-star review! We're glad to hear that you had a great experience with low-pressure sales and that Ben took care of you during the sales and delivery process at Rivard Buick GMC. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 22, 2024

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Best dealership I've dealt with in 60 years of car ownership--sales, parts and service are all outstanding. More

by JGSELLERS43
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd , Troy Guidash, Steven Royall

Jun 24, 2024

Rivard Buick GMC responded

Thank you for the glowing review! We are thrilled to hear that you had such a positive experience with Rivard Buick GMC. We take pride in providing exceptional service across all departments. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 02, 2024

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I have used this dealership for the last 15 years and have purchased several vehicles through them. I always use Ben Pugliesi as my salesman and he has never steered me wrong. He’s always been honest, fa More

by Amy79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Rivard Buick GMC responded

Thank you for taking the time to share your positive experience with us, Amy! We truly appreciate your loyalty over the last 15 years. Ben is indeed an invaluable member of our team, and we're thrilled to hear that he has consistently provided you with honest, fair, and friendly service. We're grateful for your recommendation and look forward to serving you for many more years to come. See you on your next visit! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 23, 2024

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They are consistently competitive with no surprises. I like the fact that one individual handles the transaction from start to finish. More

by Stephen31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Guidash

May 24, 2024

Rivard Buick GMC responded

Thank you, Stephen, for sharing your positive experience with us at Rivard Buick GMC. We take pride in providing competitive pricing and a seamless transaction process with a dedicated team member from beginning to end. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 17, 2024

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Rivard Buick GMC is my top-rated dealership, and I’ve been purchasing vehicles for 50 years. I had been searching for a new GMC Yukon Denali to replace mine. There has been a shortage of Yukons for nea More

by Gator Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 20, 2024

Rivard Buick GMC responded

Thank you for choosing Rivard Buick GMC for your vehicle purchase! I am thrilled to hear about your positive experience with Ben, and how he assisted you in finding your perfect GMC Yukon Denali. I truly appreciate your recommendation and look forward to seeing you for many more years to come. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 09, 2024

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Employee Rating

Been communicated very well throughout the process from the time my truck was ordered until it arrived. Great customer service. Truck arrived to me Perfectly as a new truck should More

by kevin@iveymotorcars.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 10, 2024

Rivard Buick GMC responded

Thank you Kevin, for sharing your positive experience with Rivard Buick GMC. I am thrilled to hear that you were pleased with the communication and customer service throughout the process of ordering your truck. I aim to deliver a seamless experience, and I am delighted that your truck arrived in perfect condition. I appreciate your business and look forward to seeing you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 06, 2024

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We enjoy Rivard Buick GMC because our salesman Ben is always so helpful and goes above and beyond to make sure everything is great! More

by EVELYNCAUD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Rivard Buick GMC responded

Evelyn, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 02, 2024

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Employee Rating

Best auto buying experience I’ve ever had. No pressure, great prices, excellent customer service. Ben Pugliesi took excellent care of me throughout the whole process and I highly recommend h More

by Ktkeith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 05, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ben was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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