Ben is exceptional to deal with.
No pressure, no hassle. Service has been good with only a longer wait on occasion. Enjoying my Acadia
No pressure, no hassle. Service has been good with only a longer wait on occasion. Enjoying my Acadia
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by GENEMERR
Verified Customer
Verified Customer
Nov 30, 2023 -
Rivard Buick GMC responded
Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further.
Sincerely,
Troy Guidash
t.guidash@rivardbuickgmc.com
Ben was very informative and easy to work with.
Such a smooth transaction! I won’t buy from anywhere else. I appreciate the honesty and integrity of the entire Rivard business. Thank you for being
Such a smooth transaction! I won’t buy from anywhere else. I appreciate the honesty and integrity of the entire Rivard business. Thank you for being the gold standard!
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by davidprowant32
Verified Customer
Verified Customer
Nov 27, 2023 -
Rivard Buick GMC responded
David, I'm pleased to hear that Ben took care of you and that everything went very smoothly. I hope to see you again in the future.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Great pricing, great service and a quick sale.
I would highly recommend Rivard Buick GMC.
I would highly recommend Rivard Buick GMC.
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by mikesingler
Verified Customer
Verified Customer
Nov 14, 2023 -
Rivard Buick GMC responded
Mike, I cannot thank you enough for your wonderful review of Rivard Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Had a wonderful experience buying a car from out of state
. Ben went above and beyond to get on car .
. Ben went above and beyond to get on car .
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by kneal0619
Verified Customer
Verified Customer
Oct 13, 2023 -
Rivard Buick GMC responded
I loved reading this review! Happy customers are our aim, and it appears Ben really hit the bullseye. I’ll make sure to share your experience with Ben, and if you have any further questions or worries, we’re always available to help.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
I took my new sierra in because GM sent out a software
update that disabled several systems they restored all systems quickly and I was on my way
update that disabled several systems they restored all systems quickly and I was on my way
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by BROGERS15
Verified Customer
Verified Customer
Oct 10, 2023 -
Rivard Buick GMC responded
I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback.
Sincerely,
Troy Guidash
t.guidash@rivardbuickgmc.com
Ben was honorable and held up to his word.
Great experience in selling and buying a never truck.
Great experience in selling and buying a never truck.
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by TR Gator
Verified Customer
Verified Customer
May 08, 2023 -
Rivard Buick GMC responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Friendly and responsive staff.
They go the extra mile to make sure the customer is taken care of from start to finish.
They go the extra mile to make sure the customer is taken care of from start to finish.
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by styglesdavid
Verified Customer
Verified Customer
May 01, 2023 -
Rivard Buick GMC responded
Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
April 2023: Rivard advertised just shy 50 HD 2500/3500
trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good
trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good until I asked for a confirmation the trucks met the California Emissions Compliance requirements as the truck was going to be registered in CA. He didn't know what I talking about. I advised he could just take a picture of the sticker under the hood showing they meet the CA emissions standards. He later text me, "unfortunately they are both spoken for as is 85% of our HDs are (all 50)." He also sated none of the trucks were on the lot to look under the hood.
I left messages for a second salesman, Ben Pugliesi, and later a message for the sales manager, Eric Judd, with no return calls.
I would say it definitely appears to be a "Bait & Switch." Be aware...
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by kayaker13353
Apr 27, 2023 -
Rivard Buick GMC responded
All GM vehicles pass federal emissions standards. We are not familiar with CA emissions standards as we are located in Tampa FL. As the only dealer giving big discounts on HDs almost all of our allocation is spoken for before it hits the ground. If you would like to order a unit, the same discounts you see online would be applicable to your specific order. We are the largest dealer in the SE and 2-time dealer of the year unfortunately that leaves us with more customers than vehicles. IF you are patient we can get you what you want at the advertised priced.
Ben was amazing!
The follow-up was thorough and his communication was friendly and professional.
The follow-up was thorough and his communication was friendly and professional.
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by KRISTEN
Verified Customer
Verified Customer
Apr 14, 2023 -
Rivard Buick GMC responded
I appreciate the kind words about Ben. I look forward to seeing you again in the future!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Buying the truck from you guys was the most hassle free
buying experience I have ever had. I spent more time test driving the truck than I did doing paperwork
buying experience I have ever had. I spent more time test driving the truck than I did doing paperwork
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by gagnierc
Verified Customer
Verified Customer
Apr 03, 2023 -
Rivard Buick GMC responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
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