I took my new sierra in because GM sent out a software
update that disabled several systems they restored all systems quickly and I was on my way
update that disabled several systems they restored all systems quickly and I was on my way
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by BROGERS15
Verified Customer
Verified Customer
Oct 10, 2023 -
Rivard Buick GMC responded
I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback.
Sincerely,
Troy Guidash
t.guidash@rivardbuickgmc.com
Ben was honorable and held up to his word.
Great experience in selling and buying a never truck.
Great experience in selling and buying a never truck.
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by TR Gator
Verified Customer
Verified Customer
May 08, 2023 -
Rivard Buick GMC responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Friendly and responsive staff.
They go the extra mile to make sure the customer is taken care of from start to finish.
They go the extra mile to make sure the customer is taken care of from start to finish.
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by styglesdavid
Verified Customer
Verified Customer
May 01, 2023 -
Rivard Buick GMC responded
Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
April 2023: Rivard advertised just shy 50 HD 2500/3500
trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good
trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good until I asked for a confirmation the trucks met the California Emissions Compliance requirements as the truck was going to be registered in CA. He didn't know what I talking about. I advised he could just take a picture of the sticker under the hood showing they meet the CA emissions standards. He later text me, "unfortunately they are both spoken for as is 85% of our HDs are (all 50)." He also sated none of the trucks were on the lot to look under the hood.
I left messages for a second salesman, Ben Pugliesi, and later a message for the sales manager, Eric Judd, with no return calls.
I would say it definitely appears to be a "Bait & Switch." Be aware...
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by kayaker13353
Other Employees Tagged:
Eric Judd
, David Hurley
Apr 27, 2023 -
Rivard Buick GMC responded
All GM vehicles pass federal emissions standards. We are not familiar with CA emissions standards as we are located in Tampa FL. As the only dealer giving big discounts on HDs almost all of our allocation is spoken for before it hits the ground. If you would like to order a unit, the same discounts you see online would be applicable to your specific order. We are the largest dealer in the SE and 2-time dealer of the year unfortunately that leaves us with more customers than vehicles. IF you are patient we can get you what you want at the advertised priced.
Ben was amazing!
The follow-up was thorough and his communication was friendly and professional.
The follow-up was thorough and his communication was friendly and professional.
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by KRISTEN
Verified Customer
Verified Customer
Apr 14, 2023 -
Rivard Buick GMC responded
I appreciate the kind words about Ben. I look forward to seeing you again in the future!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Buying the truck from you guys was the most hassle free
buying experience I have ever had. I spent more time test driving the truck than I did doing paperwork
buying experience I have ever had. I spent more time test driving the truck than I did doing paperwork
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by gagnierc
Verified Customer
Verified Customer
Apr 03, 2023 -
Rivard Buick GMC responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
My experience with Rivard Buick and in particular Ben
Pugliesi was outstanding! Ben was able to get everything we needed squared away for the most part and got me into my new vehicle in a timely manner.
Pugliesi was outstanding! Ben was able to get everything we needed squared away for the most part and got me into my new vehicle in a timely manner. I appreciate his business and the overall business of Rivard Buick and would recommend to anybody to shop here. Thank you all!
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by cruzntruckingcompany
Verified Customer
Verified Customer
Mar 23, 2023 -
Rivard Buick GMC responded
Thank you so much for leaving this awesome review of our dealership. Ben truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Very good dealership to do business with.
Very polite and friendly salespeople love my salesperson I had. Had my car ready to go when their said it would be. I would tell my friends that are
Very polite and friendly salespeople love my salesperson I had. Had my car ready to go when their said it would be. I would tell my friends that are looking for car to go to Rivard GMC.
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by MJSCORNER
Verified Customer
Verified Customer
Feb 15, 2023 -
Rivard Buick GMC responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
I enjoy the non pressure sales and how well everything is
explained to me and my family
explained to me and my family
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by WHITTVAL
Verified Customer
Verified Customer
Feb 08, 2023 -
Rivard Buick GMC responded
Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
This is the best Dealership in Florida.
They go above and beyond in both sales and service to help you
They go above and beyond in both sales and service to help you
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by TGSSB
Verified Customer
Verified Customer
Other Employees Tagged:
Rick Hamel
, Jeremy Stroot, Francisco Toledo
Jan 27, 2023 -
Rivard Buick GMC responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
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22 yrs, 9 mos
