Ben Stephens
Ben Stephens at Westside Lexus

Ben Stephens | Page 6

New Vehicle Sales Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
93 Reviews
5.0

93 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

93 Reviews of Ben Stephens

December 13, 2019

Dealership Rating
Employee Rating

This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would More

by smorris8tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton , Alex Ruata

Dec 27, 2019

Westside Lexus responded

Thanks so much for the rave review! We think Merrell is the best, too! Please let us know if there is anything else we can do for you. And happy New Year!!!

December 09, 2019

Dealership Rating
Employee Rating

Pleasant, easy, quick experience. Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Dec 27, 2019

Westside Lexus responded

Great news! Happy to hear you stayed in the Westside Lexus family! Wish you the happiest holidays!

December 04, 2019

Dealership Rating
Employee Rating

RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu More

by B.PITTENGER2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2019

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

November 23, 2019

Dealership Rating
Employee Rating

Car purchase At first I was disappointed because it took several minutes before someone assisted. Lance was professional. He did not push me, yo buy a car. but h More

by cheryl_laws
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Dodd

November 17, 2019

Dealership Rating
Employee Rating

Great experience!, Ms Eva Mo was extremely helpful did not feel pressured at all and I felt like she was truly working with me to get me the car I wanted exactly!, also Mr Ben Stephens was very helpful an More

by teppa.jose
Recommend Dealer
Yes

Other Employees Tagged: Eva Mo

Nov 19, 2019

Westside Lexus responded

Thanks for the five star review! We're so glad to hear that Eva and Ben were so helpful to you. Please let us know if there's anything else we can do to help you!

November 17, 2019

Dealership Rating
Employee Rating

Easier then ever! Great experience!! Found a great vehicle in my price range!! Very honest! I would definitely recommend Westside Lexus to everyone. I am so glad I More

by m_paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Nov 19, 2019

Westside Lexus responded

So glad you'd recommend us to family and friends! We're flattered! Have a wonderful day!

November 12, 2019

Dealership Rating
Employee Rating

Purchase of 2020 ES 350 We were greatly impressed with the personal attention and knowledge of Louis Blackmon in researching our specific requests. His long tenure with West More

by ngodshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Blackmon

November 09, 2019

Dealership Rating
Employee Rating

Lauren and Ben made it convenient and a wonderful experienc. They made it very easy and efficient and. They were very accommodating so that we did not have to make any extra trips . Most of our work was done ove More

by ASRSLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

October 23, 2019

Dealership Rating
Employee Rating

New car Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary More

by jayisme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hershman, Mary Margaret McGowan , Dale McMullen, Alex Ruata

October 16, 2019

Dealership Rating
Employee Rating

Best dealership We’ve bought four Lexus cars from this dealership ( all certified) and we wouldn’t go any where else. Clarence Keever has helped us each time More

by NKWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown , Josh Guerra, Clarence Keever

Nov 16, 2019

Westside Lexus responded

Amazing! We appreciate your support and kind words so much! We couldn't agree more about, Clarence! He's the best!

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