93 Reviews
Write a ReviewDealership Experience
11 yrs, 6 mos
Industry Experience
11 yrs, 6 mos
93 Reviews of Ben Stephens
December 13, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
Other Employees Tagged: Merrell Middleton , Alex Ruata
December 09, 2019
Pleasant, easy, quick experience. Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about an hour. Everyone was friendly, helpful, and to the point. More
Other Employees Tagged: Sam Chau
December 04, 2019
RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all documents. Facility is beautiful. More
Other Employees Tagged: Homer Hsu, Merrell Middleton, Edwar Guerrero
November 23, 2019
Car purchase At first I was disappointed because it took several minutes before someone assisted. Lance was professional. He did not push me, yo buy a car. but h At first I was disappointed because it took several minutes before someone assisted. Lance was professional. He did not push me, yo buy a car. but he was very knowledgeable about the cars. He was outstanding. Going forward,, Ben was open straightforward and made the finance part of the purchase uneventful. From the beginning to the end of my purchase every one was helpful, professional and went above and beyond to help and assist me. Thanks More
Other Employees Tagged: Lance Dodd
November 17, 2019
Great experience!, Ms Eva Mo was extremely helpful did not feel pressured at all and I felt like she was truly working with me to get me the car I wanted exactly!, also Mr Ben Stephens was very helpful an not feel pressured at all and I felt like she was truly working with me to get me the car I wanted exactly!, also Mr Ben Stephens was very helpful and even gave me great advise in order to get the best deal possible with my finances!, definitely recommend her and westside Lexus More
Other Employees Tagged: Eva Mo
November 17, 2019
Easier then ever! Great experience!! Found a great vehicle in my price range!! Very honest! I would definitely recommend Westside Lexus to everyone. I am so glad I Great experience!! Found a great vehicle in my price range!! Very honest! I would definitely recommend Westside Lexus to everyone. I am so glad I went here to do business. More
Other Employees Tagged: Lurie Keener
November 12, 2019
Purchase of 2020 ES 350 We were greatly impressed with the personal attention and knowledge of Louis Blackmon in researching our specific requests. His long tenure with West We were greatly impressed with the personal attention and knowledge of Louis Blackmon in researching our specific requests. His long tenure with Westside made him an outstanding resource in the process. Personable and intelligent. First class service. Thank you. Also Ben Stephens in Finance was very organized and gave great guidance on our options. A big asset to the dealership, and shares their values. More
Other Employees Tagged: Louis Blackmon
November 09, 2019
Lauren and Ben made it convenient and a wonderful experienc. They made it very easy and efficient and. They were very accommodating so that we did not have to make any extra trips . Most of our work was done ove They made it very easy and efficient and. They were very accommodating so that we did not have to make any extra trips . Most of our work was done over the phone. Lauren and Ben were a great team. More
Other Employees Tagged: Lauren Goldman
October 23, 2019
New car Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary Margaret McGowan & all that she does to go out of her way to satisfy our every need when getting a new vehicle! More
Other Employees Tagged: Jacob Hershman, Mary Margaret McGowan , Dale McMullen, Alex Ruata
October 16, 2019
Best dealership We’ve bought four Lexus cars from this dealership ( all certified) and we wouldn’t go any where else. Clarence Keever has helped us each time We’ve bought four Lexus cars from this dealership ( all certified) and we wouldn’t go any where else. Clarence Keever has helped us each time and he goes out of his way to make sure everything is perfect. The service department is incredible too. More
Other Employees Tagged: Laura Brown , Josh Guerra, Clarence Keever

